At a Glance
- Tasks: Deliver exceptional guest experiences and resolve inquiries with warmth and professionalism.
- Company: Join MSC Cruises, a leader in luxury travel and unforgettable experiences.
- Benefits: Competitive pay, travel opportunities, and a vibrant work environment.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Be the heartbeat of guest experiences on a luxury cruise ship.
- Qualifications: Fluency in English and two Asian languages; experience in hospitality required.
The predicted salary is between 30000 - 40000 £ per year.
MSC Cruises is seeking an International Guest Service Agent to join our shipboard team.
You will be the heartbeat of guest experiences, delivering warmth, professionalism, and personalized care to every guest during inquiries, service coordination, and issue resolution.
Fluency in English plus at least two Asian languages (Japanese/Korean/Mandarin) is required, with a minimum of two years in a similar cruise or luxury hotel role.
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Global Guest Service Pro Mandarin/Korean/Japanese in London employer: V.Group
V.Group is an exceptional employer, offering a dynamic work environment that prioritises safety and innovation in the maritime industry. With a strong commitment to employee development, we provide extensive training and growth opportunities, ensuring our team members thrive in their careers. Located at the forefront of windfarm installation, our culture fosters collaboration and excellence, making it a rewarding place for those passionate about sustainable energy solutions.
