Cleaner for Azamara Cruises in London

V.Ships Leisure is looking for a Cleaner on behalf of Azamara Cruises. Maintains public areas in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shifts (day or night).

Key Responsibilities

• Each housekeeping shipboard employee reports to their workstation assignment on time and properly groomed and dressed according to standards, including a clean uniform, name tag, and any other uniform-related item.
• Operates steam cleaning equipment, scrapers, brooms, and a variety of hand and power tools.
• Uses a variety of cleaning agents and chemicals, mixing water and detergents or acids in containers to prepare cleaning solutions according to specifications.
• Cleans public bathrooms, elevators, offices, corridors, public areas, and crew member quarters.
• Cleans, maintains, and replenishes towels and amenities in the Sanctum Spa area, including bathroom, lockers, showers, gym area, gym equipment, and reception area if assigned.
• Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water, and other damages such as dirt, soot, stains, mildew, and excess water and moisture.
• Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants.
• Dusts furniture, washes windows, walls, ceilings, woodwork, and door panels, and polishes brass and other metal fixtures.
• Notifies management of the malfunction of lighting, heating, and ventilation equipment.
• Maintains cleaning supplies and equipment in good working order and requisitions supplies and equipment when needed.
• Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data (daily newsletter, etc.) to provide guests with accurate information to answer questions.
• Assists food service personnel in the collection of soiled glasses, china, cutlery, etc., throughout the vessel and transports them to designated collection areas.
• Empties and cleans wastebaskets and transports trash to disposal areas.
• Transports guests’ luggage to assigned areas during embarkation and disembarkation.
• Handles ship stores on loading days, as scheduled by management and supervisor.
• Participates in the loading of hotel stores to the central storeroom.
• Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries.
• Attends meetings, training activities, courses, and all other work-related activities as required.
• Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
• This position is responsible for cost containment through the proper use, handling, and maintenance of records, reports, supplies, and equipment.

Education/Experience/Qualifications:

• Minimum one to two years previous cleaning experience, preferably in an upscale hotel, resort, or cruise line (shipboard experience preferred).
• Knowledge of proper cleaning techniques, requirements, and use of equipment.
• Knowledge of proper chemical handling.
• Ability to apply customer service skills, according to Company policy, when interacting with guests and coworkers.
• Completion of high school or basic education equivalency preferred.
• Completion of one contract with a performance rating of Proficient or above.
• No disciplinary action on file for the last 12 months.
• Ability to speak English clearly, distinctly, and cordially with guests.
• Ability to read and write English to understand and interpret written procedures.
• Ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.
• Ability to speak additional languages such as Spanish, French, or German is preferred.