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- Tasks: Assist in managing housekeeping, ensuring cleanliness and guest satisfaction on luxury sailing yachts.
- Company: Join the prestigious Orient Express Sailing Yachts team.
- Benefits: Gain valuable experience in a luxury environment with opportunities for growth.
- Other info: Must have valid STCW certificates and a C1D visa.
- Why this job: Be part of a unique sailing experience while developing your hospitality skills.
- Qualifications: Fluent English, high school diploma, and 2-3 years in luxury housekeeping.
The predicted salary is between 988 - 1219 £ per month.
V.Ships Leisure is looking for an Assistant Housekeeper on behalf of Orient Express Sailing Yachts. The Assistant Housekeeper's role is to assist the Chief Housekeeper in the management of the housekeeping department, which includes supervision of the staff in charge of servicing all suites, adjoining areas, public rooms and crew areas as allocated. The key responsibility is to maintain a high standard of cleanliness, tidiness, co-operation and guest liaison within the housekeeping department, and to foster adherence to excellence amongst the crew members. Additional responsibility includes overall uniform management.
Key Responsibilities
- Performs regular and irregular inspections of housekeeping workplace.
- Responsible for the development of housekeeping training sessions, upkeep of all training forms used and for training the new hires according to the housekeeping manual.
- Upholding all policies including company SOP's.
- Responsible for ensuring that all guest suites and public/crew areas are cleaned and set up to company standard.
- Responsible for re-filling supplies, to ensure that housekeeping lockers are fully stocked and tidy, at all times.
- Responsible for replenishing and maintaining the flower program onboard.
- Responsible for compiling all necessary name lists, special requests and schedules prior to embarkation.
- Assist the Chief Housekeeper in the daily management of the housekeeping personnel, including scheduling, discipline, resolving issues and programming special tasks/duties.
- Uphold USPH standards within the department and conduct regular self-inspection to confirm compliance.
- Motivate and guide the housekeeping team in their daily duties, conduct daily briefings together with the Chief Housekeeper.
- Ensures the pier guest welcome furniture is set-up upon arrival and retrieved before departure.
- Ensures compliance with OPRP protocols and records.
- Active participation in onboard training programs.
- Additional duties, not mentioned here, will be expected as per management request.
Education/Experience/Qualifications
- Languages: Fluent English.
- Education: High school degree or related.
- Previous professional experience: 2 – 3 years in a similar capacity in a luxury environment.
- Shipboard experience: Yes.
- Valid STCW certificates.
- Valid Pre-Employment Medical.
- C1D visa mandatory for all positions.
Assistant Housekeeper for Orient Express Sailing Yachts in London employer: V.Group
Contact Detail:
V.Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeper for Orient Express Sailing Yachts in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who have worked on yachts or in luxury hospitality. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you have experience in housekeeping, consider creating a portfolio showcasing your work. Include before-and-after photos of spaces you've cleaned or organised. This visual proof can really impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to housekeeping and guest service. Think about scenarios where you’ve had to deal with difficult situations and how you resolved them. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find and apply for positions like the Assistant Housekeeper. Plus, it shows you're serious about joining our team at Orient Express Sailing Yachts.
We think you need these skills to ace Assistant Housekeeper for Orient Express Sailing Yachts in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating memorable experiences for guests and maintaining high standards of cleanliness.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Housekeeper role. Highlight your relevant experience in luxury environments and any specific skills that match the job description. We appreciate when applicants take the time to connect their background to our needs.
Be Clear and Concise: Keep your application straightforward and to the point. We’re looking for clarity in your writing, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at V.Group
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards and policies of Orient Express Sailing Yachts. Be ready to discuss how you’ve upheld similar standards in your previous roles, and think of specific examples where you ensured cleanliness and guest satisfaction.
✨Showcase Your Team Leadership Skills
As an Assistant Housekeeper, you'll be guiding a team. Prepare to share experiences where you've motivated or trained staff. Highlight any training sessions you've conducted and how you resolved conflicts within a team to demonstrate your leadership abilities.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Think about how you would handle a situation where a guest is unhappy with their suite's cleanliness or how you would manage supplies running low during peak times.
✨Demonstrate Your Passion for Guest Experience
Express your commitment to providing an exceptional guest experience. Share stories that illustrate your attention to detail and how you’ve gone above and beyond to ensure guests feel welcomed and valued during their stay.