At a Glance
- Tasks: Supervise bar operations and enhance guest experiences on luxury sailing yachts.
- Company: Join the prestigious Orient Express Sailing Yachts team.
- Benefits: Competitive pay, travel opportunities, and a chance to work in a unique environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a luxury brand and create unforgettable moments for guests.
- Qualifications: Experience in hospitality and fluent in English plus another language.
The predicted salary is between 31500 - 38500 £ per year.
V.Ships Leisure is looking for an Assistant Bar Manager on behalf of Orient Express Sailing Yachts. Alongside the Bar Manager, you will be managing and supervising the multi-site Bar department and assisting with the day-to-day operation of the department. You will be instrumental in defining the bar department’s service philosophy, improving sales and profitability, and mitigating guests’ complaints. You will also be responsible for ensuring that company standards are followed as per the beverage operations manual.
Key Responsibilities
- Accountable for the respect of USPH protocols at all bars.
- Follows the US Public Health self-inspection requirements and is familiar with sanitation procedures.
- Trains and supervises staff on a permanent basis to ensure they perform their duties properly.
- Introduces new crew members to their working areas and to the rules and regulations on board.
- Establishes work schedules for the staff and plans their duties accordingly.
- Establishes a good working spirit and cooperates with all other departments.
- Interacts with guests in a friendly manner, showing a helpful attitude at all times, always having a smile and being courteous and pleasant, reflective of Orient Express’ standards of service.
- Communicates with his/her superior routinely and participates in meetings as directed.
- Active participation in onboard training programs.
- Attain target KPI’s; any deviation from target requires an explanation with a plan to reach the goal.
- KPI’s will be measured on Guest & Crew Satisfaction; goals and expectations will be defined by Orient Express shore management.
- KPI’s are used as a measure for performance.
- Demonstrate professional, elegant, and consistent behaviour towards guests and crew, reflecting Orient Express’ levels of service.
- Pro-active, problem-solving attitude to excel in the delivery of assigned tasks and duties.
- Willingness to learn and grow within a team of high-level professionals.
- Adheres to perfect grooming and uniform standards consistently.
- Lead by example: The Assistant Bar Manager is an ambassador of Orient Express’ work philosophy and demonstrates a congenial yet effective management style, treating crew members with respect and fairness at all times.
Education/Experience/Qualifications:
- Fluent English plus one additional international language required (French, German, Spanish, Mandarin).
- High school degree or related. Hospitality training appreciated.
- Previous professional experience: 2 – 3 years as bar manager / assistant bar manager / bartender in a luxury environment.
- Shipboard experience: Not required but preferred.
- Valid STCW certificates.
- Valid Pre-Employment Medical.
- C1D visa mandatory for all positions.
Assistant Bar Manager for Orient Express Sailing Yachts in London employer: V.Group
At V., we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through our investment in talent development, ensuring that every team member has the opportunity to thrive in their career. Located in a vibrant industry hub, our culture is built on our core values of care, consistency, and commitment, making V. a rewarding place to work for those passionate about making a difference in the marine services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Bar Manager for Orient Express Sailing Yachts in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like V.Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to V.Group
Don't be shy about reaching out to V.Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Bar Manager for Orient Express Sailing Yachts in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about V.Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at V.Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
