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- Tasks: Manage linen operations and tailor uniforms while ensuring guest satisfaction.
- Company: Join Silversea Cruises, a leader in luxury travel experiences.
- Benefits: Exciting contract role with opportunities to travel and grow your skills.
- Why this job: Be part of a dynamic team delivering exceptional service on luxury cruises.
- Qualifications: Experience in linen management or tailoring preferred; must be fit and fluent in English.
- Other info: Work in a vibrant environment with diverse cultures and stunning locations.
The predicted salary is between 2000 - 2800 £ per month.
V.Ships Leisure is looking for a Linen Keeper/Tailor on behalf of Silversea Cruises. Responsible to deliver a high quality, efficient and excellent linen operation in accordance with Company Policies and strictly upholding any Public Health standards towards a goal of achieving total guest satisfaction.
Key Responsibilities
- Responsible for the daily handling of all linen in circulation.
- Ensures that inventories are updated and accurate at all times.
- Keeps linen store clean and in order at all times.
- Prepares and issues linen and towels to suite attendants and housekeeping utilities on a daily basis.
- Arranges broken/soiled linen – repairs when necessary and if possible.
- Removes damaged uniforms and linen from circulation and completes the damaged uniform/linen report on a weekly basis.
- Responsible to tailor and repair uniforms as required.
- Ensures that all guest tailoring requests, enquiries and complaints are responded to immediately and followed up efficiently to the guests' satisfaction.
- Maintains a record of all tailoring work carried out on a cruise by cruise basis.
- Issues linens to crew.
- Issues uniforms to new crew members and ensures that the uniform issue sheets are completed correctly as per Company procedures.
- Collects uniforms from all disembarking crew members according to Company procedures and cross-checking against the original uniform issue sheets.
- Responsible for the daily handling of all uniforms in circulation.
- Keeps an accurate and up-to-date inventory of all items in the linen store.
- Receives deliveries of new linen, towels and uniforms and ensures that a proper count is taken within 3 days of delivery.
- Keeps the Hotel Stores Manager updated regarding par levels of uniform and linen, requesting requisitions of items where necessary and in a timely manner.
- Proactively prepares for seasonal changes regarding crew uniforms.
- Regular inventory control as per instructions from the Hotel Stores Manager.
- Responsible for repairs on soft furnishings in public areas to extend the life of such items where possible and minor repairs of curtains and drapes.
- Responsible to maintain the chemical locker (Silver Spirit and Silver Muse only), including accurate inventories of stock, safe storage and issuance.
- Maintains a high level of communication and feedback with the Hotel Stores Manager as well as other departments around the ship.
- Adheres to departmental standards, specifications and work routines.
- Follows up on special departmental daily side duty assignments.
- Maintains workshop cleanliness and organization, complying with Public Health standards.
- Executes strict Public Health practices in all aspects of the position.
- Ensures readiness for any announced or unannounced Public Health inspection.
- Properly and carefully uses ship equipment and truthfully reports faulty or broken equipment.
- Monitors repair progress with supervisor until repaired.
- Strives to minimize breakage and wastage and follows proper procedures when disposing of garbage.
- Displays cost and quality awareness.
- Assists managers and supervisors with the training and induction of new personnel.
- Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required.
- Communicates any challenges, complaints or service difficulties to immediate supervisor.
- Attends all training sessions to further improve performance.
- Adherence to the Company’s code of conduct at all times.
- Practices preventative maintenance.
- Keeps the Hotel Stores Manager promptly and fully informed of all problems and matters of significance.
- Adheres to Standard Operating Procedures set forth by the Company, and is accountable for such practices.
- Practices good people management, maintaining proper conduct with all departments around the ship.
- Observes and enforces uniform and grooming standards according to Company policies.
- All other duties as assigned.
Education/Experience/Qualifications:
- Valid STCW95 certification.
- Previous linen keeper/tailoring experience in a hotel or cruise ship preferred.
- Physically and medically fit.
- Moral integrity is required.
- Excellent fluent English (verbal and written).
Linen keeper / Tailor for Silversea Cruises employer: V.Group
Contact Detail:
V.Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen keeper / Tailor for Silversea Cruises
✨Tip Number 1
Get to know the company! Research Silversea Cruises and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in with their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the company, plus it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to linen handling and tailoring. Think about specific examples from your past experience that highlight your skills and how you’ve dealt with challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Linen keeper / Tailor for Silversea Cruises
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience you have in linen keeping or tailoring. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Tailor Your Application: Just like you would tailor a uniform, tailor your application to fit the job description. Mention specific responsibilities from the job listing and explain how your past experiences relate to them. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at V.Group
✨Know Your Linen and Tailoring Basics
Before the interview, brush up on your knowledge of linen management and tailoring techniques. Be prepared to discuss specific examples from your past experience where you successfully handled linen operations or tailored uniforms. This will show that you understand the role and can contribute effectively.
✨Demonstrate Guest-Centric Attitude
Silversea Cruises values guest satisfaction highly. Think of instances where you went above and beyond for a guest or resolved a complaint efficiently. Share these stories during your interview to highlight your commitment to excellent service and hospitality.
✨Familiarise Yourself with Public Health Standards
Since maintaining public health standards is crucial on board, make sure you know the basics of these regulations. Be ready to discuss how you would ensure compliance in your daily tasks, as this will demonstrate your understanding of the importance of safety and hygiene in the workplace.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and expectations for the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
