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For Companies At a Glance
- Tasks: Lead the food and beverage team to deliver exceptional service on board luxury cruises.
- Company: Join Silversea Cruises, a leader in luxury travel experiences at sea.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and professional growth.
- Why this job: Be part of a vibrant culture that values guest satisfaction and teamwork.
- Qualifications: Experience in luxury hospitality and strong leadership skills are essential.
- Other info: This is a contract position with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
V.Ships Leisure is looking for Food and Beverage on behalf of Silversea Cruises. The Food & Beverage Manager oversees and manages all aspects of the food and beverage operation to ensure the delivery of exceptional food and beverage services to Guests and Crew, in accordance with company policies and Public Health standards.
Key Responsibilities:
- Takes responsibility for ensuring that the food and beverage teams deliver a welcoming and efficient service.
- Oversees all food and beverage presentations and quality in all venues.
- Inspects food and beverage preparation to maintain quality standards to exceed guest expectations.
- Provides a highly visible presence around the ship to verify the smooth running, acting on and following up on any issues within the food and beverage operations.
- Is accountable for guest requests, inquiries, and complaints, ensuring they are responded to immediately and are followed up.
- Proactively interacts with all guests to identify their expectations and needs, fulfilling them promptly, and demonstrating utmost sincerity, integrity, and hospitality with all guests.
- Is responsible for voyage planning, in collaboration with the Hotel Director.
- Fosters a culture of Officer visibility and engagement with guests.
- Ensure all outlets are thoroughly inspected including aesthetics, ambience, lighting and music.
- Conducts regular inventory checks and forecasts to maintain appropriate stock levels.
- Performs cost control measures to ensure efficient use of inventory and resources.
- Develops and implements strategies to maximize sales, profitability, and Guest satisfaction.
- Ensures and enforces compliance with USPHS, Outbreak Prevention (OPRP), Health and Safety measures and regulations.
- Develops and maintains positive relationships with fellow colleagues, practicing good people management, and maintaining proper conduct with all departments around the ship.
- Creates and maintains a positive work environment, successfully leading subordinates into productive working methods by setting an example and utilizing all available tools.
- Empowers and motivates the F&B teams to deliver exceptional service, and to take accountability for their performance and adherence to company policies and standards.
- Actively promotes the Silversea Way culture.
- Mentors, develops, and delivers Silversea training programs and on-the-job training to subordinates to strengthen their current performance and preparation for future advancement and extend the same for replacements and new joiners.
- Ownership and drive the following trainings, Silversea way, 10/10/10, Silver Knight programs.
- Attends meetings, training activities and related courses and all other work-related activities as required.
- Where appropriate, initiates meetings to address and resolve quality concerns and to continuously identify improvement opportunities.
- Implements and supports all Silversea initiatives and programs as requested by the corporate office.
- Performs related duties as required.
Education/Experience/Qualifications:
- Sound knowledge of the luxury hospitality sector.
- Excellent communication and interpersonal skills.
- Ability to build successful professional relationships both internally and externally and demonstrate a positive team player attitude.
- Optimal time management and leadership skills.
- Self-driven with an ability to maintain and organise multiple tasks simultaneously.
- Irreproachable knowledge of food safety and Public Health standards & procedures.
- Understanding of financial processes.
F&B Manager for Silversea Cruises employer: V.Group
Contact Detail:
V.Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager for Silversea Cruises
✨Tip Number 1
Familiarise yourself with Silversea Cruises' brand values and service standards. Understanding their unique approach to luxury hospitality will help you align your experience and skills with what they are looking for in a Food & Beverage Manager.
✨Tip Number 2
Network with current or former employees of Silversea Cruises. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your ability to manage food and beverage operations effectively. Highlight instances where you improved guest satisfaction or implemented successful training programs.
✨Tip Number 4
Showcase your knowledge of public health standards and food safety regulations during your interactions. Being well-versed in these areas is crucial for the role and will set you apart as a candidate who prioritises guest safety and quality.
We think you need these skills to ace F&B Manager for Silversea Cruises
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the luxury hospitality sector, particularly in food and beverage management. Use specific examples that demonstrate your ability to lead teams and ensure high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the cruise industry. Mention your understanding of Public Health standards and how you can contribute to maintaining exceptional service on board.
Highlight Relevant Skills: In your application, emphasise your communication and interpersonal skills, as well as your ability to build relationships. Provide examples of how you've successfully managed teams and improved guest satisfaction in previous roles.
Showcase Leadership Experience: Detail any leadership roles you've held, especially those involving training and mentoring staff. Discuss how you've empowered teams to deliver exceptional service and how you plan to implement Silversea's training programs.
How to prepare for a job interview at V.Group
✨Showcase Your Hospitality Knowledge
Make sure to highlight your understanding of the luxury hospitality sector during the interview. Discuss specific experiences where you ensured exceptional service and guest satisfaction, as this role heavily relies on delivering a top-notch experience.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities. Talk about how you've successfully managed teams in the past, empowered staff, and fostered a positive work environment. This will resonate well with the interviewers looking for someone who can lead the F&B teams effectively.
✨Be Ready to Discuss Compliance
Since the role involves ensuring compliance with health and safety standards, be prepared to discuss your knowledge of food safety regulations and public health standards. Share any relevant experiences where you implemented these practices successfully.
✨Engage with the Interviewers
During the interview, actively engage with the interviewers by asking insightful questions about the company culture and expectations. This shows your genuine interest in the role and helps you understand how you can contribute to the Silversea Way.
