At a Glance
- Tasks: Support a busy team by managing customer orders and inquiries.
- Company: Join a caring, family-owned manufacturing business in Greenford.
- Benefits: Enjoy hybrid working, 22 days holiday, and a yearly bonus up to £2k.
- Why this job: Perfect for those eager to grow in a supportive environment with a focus on customer service.
- Qualifications: Strong communication skills and some office or customer service experience preferred.
- Other info: Refer a friend and earn a £100 voucher if they get hired!
The predicted salary is between 19200 - 20800 £ per year.
Junior Customer Order Executive
£24 – £26k plus up to 2k yearly bonus
Greenford (hybrid working)
Are you motivated by delivering exceptional customer service?
Do you have some office support or admin experience and want to take the next step up?
If so, my client a fabulous manufacturing business are now looking for a person to fully support a really busy team of key account managers.
This role is a busy and varied one and will involve taking ownership of a range of customer support functions. The role will enable you to help manage a set of existing customer accounts and will involve you further developing relationships with your customers.
You will be joining a family-owned business that really care about their people. Monday to Friday 9-5pm with hybrid working pattern after probation, 22days holiday which increases after a year plus parking is available!
Duties
• Managing of all incoming orders and enquiries
• Advise on product availability.
• Quoting on prices and stock availability
• Provide customers with ETA dates and deal with delivery issues.
• Issue and raise invoices.
• Manage requests for samples.
• Give advice on artwork requests.
• Complete order notifications
• Lots of liaison with warehouse, sales and despatch departments
• All supporting administration
Experience needed.
• Strong verbal and written communication
• Highly organised and efficient
• Effective listening skills
• Some customer service or office support/admin experience
This is a fantastic opportunity for someone who has gained some customer service experience, ideally within an office-based environment, but not essential. This role offers the opportunity to develop and grow within the business, so we are looking for someone who is ready to learn and grow!
If this sounds like the perfect opportunity for you, apply today! If it’s not quite right but you know someone who fits the bill, remember our refer-a-friend scheme – you could earn a £100 voucher!
Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer.
Please note due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful.
For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business.
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Junior Customer Order Executive : Another job on . Uxbridge Employment Agency employer: Uxbridge Employment
Contact Detail:
Uxbridge Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Customer Order Executive : Another job on . Uxbridge Employment Agency
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves managing customer accounts, being able to demonstrate effective communication and problem-solving abilities will set you apart.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about how you would handle specific customer service situations, as this will showcase your ability to think on your feet.
We think you need these skills to ace Junior Customer Order Executive : Another job on . Uxbridge Employment Agency
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or office support. Emphasise any skills that align with the job description, such as strong communication and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for delivering exceptional customer service. Mention specific examples from your past experiences that demonstrate your ability to manage customer accounts and handle enquiries effectively.
Highlight Relevant Skills: In your application, clearly outline your verbal and written communication skills, as well as your organisational efficiency. These are key attributes the company is looking for, so make them stand out.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Uxbridge Employment
✨Showcase Your Customer Service Skills
Since the role is centred around delivering exceptional customer service, be prepared to discuss your previous experiences. Share specific examples of how you've handled customer inquiries or resolved issues effectively.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities. During the interview, highlight instances where you successfully managed multiple tasks or projects. This will show that you can handle the busy nature of the role.
✨Prepare for Common Questions
Anticipate questions related to order management and customer support. Think about how you would advise customers on product availability or handle delivery issues, as these are key aspects of the job.
✨Express Your Willingness to Learn
This position offers growth opportunities, so convey your eagerness to learn and develop within the company. Discuss any relevant training or skills you wish to acquire that align with the role.