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For Companies At a Glance
- Tasks: Assist customers, manage admin tasks, and ensure compliance in a dynamic office environment.
- Company: Join a global business in Windsor with a focus on growth and development.
- Benefits: Competitive salary, free on-site parking, and excellent career progression opportunities.
- Why this job: Step up your career while providing top-notch customer service in a supportive team.
- Qualifications: Experience in admin and customer service, strong communication skills, and attention to detail.
- Other info: Be part of a successful team in a thriving company with a vibrant office culture.
The predicted salary is between 20800 - 31200 £ per year.
Great opportunity for career development. This is an ideal opportunity for someone who may have gained some office or commercial experience and is now looking for their next challenge where they can grow! You will be joining a global business who are experiencing year on year growth, offering the opportunity for growth and career development. Playing a key part of their critical business support teams, providing exemplary customer service support as well as coordinating administrative tasks. Our client offers a wonderful office environment, within the heart of Windsor, alongside onsite parking and great career progression opportunities.
Key duties include:
- Assisting customers and clients with queries over the phone and via email
- Monthly document renewal schedules
- Registering new products onto the system and with national databases
- Management of compliance of services
- Ensuring accurate data input onto internal and external systems and industry bodies
- Daily and weekly report production
- Collection and delivery of post
- General filing and administrative duties
Person specification:
- Proven experience within an administrative role
- Customer service experience
- Strong team player
- Excellent eye for detail
- Strong communication skills
- Self-starter
- Able to work within deadlines
- European languages are beneficial but not essential
If you are looking for an opportunity to step up, be part of a global family, working within a successful business who are experiencing huge success then apply today!
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Customer Service and Operations Assistant in Windsor employer: Uxbridge Employment Agency
Contact Detail:
Uxbridge Employment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Operations Assistant in Windsor
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you had to handle difficult customers or resolve issues. Being able to share these experiences will demonstrate your capability and readiness for the role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service and Operations Assistant in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service and Operations Assistant role. Highlight any relevant experience you have in customer service or administrative tasks, and don’t forget to showcase your attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about the opportunity and how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since this role involves assisting customers over the phone and via email, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Uxbridge Employment Agency
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer service, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Attention to Detail
Given the importance of accuracy in data input and compliance management, be ready to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to double-check your work.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. Ask about opportunities for career development or how the team collaborates on projects. This shows you're serious about growing with them.
