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For Companies At a Glance
- Tasks: Provide top-notch customer service, handle calls, emails, and create contracts.
- Company: Join a global business with a vibrant and fast-paced environment.
- Benefits: Competitive salary, hybrid working after probation, and a supportive team.
- Why this job: Perfect for those who thrive in busy settings and love helping others.
- Qualifications: Strong customer service skills and excellent communication abilities required.
- Other info: Great opportunity for career growth in a dynamic company.
The predicted salary is between 24000 - 30000 £ per year.
A lovely role has become available for a strong Customer Service Administrator to join a global business based in Uxbridge. The ideal candidate will have supreme customer service skills as well as being highly organised, as you will be joining a very busy and fast-paced department! If you are looking for a role where you have good variety of tasks and thrive in working within a buzzy department, this could be the perfect opportunity for you!
Role responsibilities:
- Answering inbound calls
- Dealing with complaints
- Responding to high volume emails
- Creating quotes
- Creating contracts
- Providing outstanding customer service at all times
Candidate profile:
- Strong customer service skills
- Highly organised with previous experience in customer service within an office environment
- Very strong communication skills both written and verbal
- Good IT skills
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply).
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
Customer Service Administrator in Uxbridge employer: Uxbridge Employment Agency
Contact Detail:
Uxbridge Employment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Uxbridge
✨Tip Number 1
Get your game face on! When you’re preparing for an interview, practice answering common customer service questions. Think about how you can showcase your strong communication skills and your knack for handling complaints like a pro.
✨Tip Number 2
Don’t underestimate the power of research! Familiarise yourself with the company’s values and recent news. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Dress to impress! Even if it’s a hybrid role, looking smart for your interview can make a great first impression. It shows you’re serious about the opportunity and ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Service Administrator in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your customer service skills and any relevant experience that shows you can thrive in a busy environment like ours.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your written application reflects your ability to communicate clearly and effectively. Use concise language and check for any typos!
Be Organised: Demonstrate your organisational skills in your application. You could mention how you manage your time or handle multiple tasks, as this will resonate with our fast-paced department.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Uxbridge Employment Agency
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples of how you've handled difficult situations in the past. Think about times when you turned a complaint into a positive experience – this will show your potential employer that you can provide outstanding service.
✨Organise Your Thoughts
Since the role requires strong organisational skills, prepare by organising your thoughts on how you manage tasks. You might want to create a mental checklist of your daily responsibilities in previous roles, so you can easily discuss how you prioritise and stay on top of things during the interview.
✨Practice Your Communication Skills
Given the emphasis on strong communication skills, practice articulating your thoughts clearly and confidently. You could even do a mock interview with a friend or family member to get comfortable with answering questions about your experience and skills.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Understanding their approach to customer service will help you tailor your answers to align with their expectations. Plus, it shows that you're genuinely interested in the role and the company itself!
