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- Tasks: Support sales by processing orders and providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional service and solutions.
- Benefits: Enjoy flexible hours and the chance to grow your skills in a supportive environment.
- Why this job: Perfect for self-starters who thrive in fast-paced settings and love helping others.
- Qualifications: Customer service experience and order processing knowledge are key!
- Other info: Ideal for those looking to kickstart their career in sales support.
Are you a Wizz on Excel? Are you used to working in a busy sales environment supporting busy sales teams? My lovely client is busy and now require an outgoing and sociable person to support a busy sales team of 12 people. As well as working for a great team of people there are great benefits on offer which include free parking, lots of team social events and a 1.30pm finish every Friday. Duties * Responding to customer e mails * Rasing PO’s * Monitoring orders which include, checking for discrepancies, checking orders against forecast sheet, checking on delivery dates * Updating order trackers * Liaison with external warehouse to gain updates on orders. * Requesting images of damaged product * Working with the Account managers to assist with forecasting, updating new product listings and price lists. * Keeping the stock cupboard updated with marketing items. * Sending out product samples Experience needed. * Strong Excel skills a must * Strong organisational ability with exceptional prioritisation * Excellent customer service skills * Highly proactive * Outgoing and confident personality What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice
Sales Support Administrator employer: Uxbridge Employment Agency
Contact Detail:
Uxbridge Employment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Tip Number 2
Familiarize yourself with order processing systems and be ready to discuss your experience with them. If you have used any specific software, mention it and explain how it helped streamline your work.
✨Tip Number 3
Prepare to demonstrate your ability to handle phone calls professionally. Practice common scenarios you might encounter, such as dealing with supplier inquiries or resolving order issues.
✨Tip Number 4
Show your self-starter attitude by discussing instances where you took initiative in previous roles. Employers love candidates who can work independently and proactively solve problems.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your customer service experience in your application. Provide specific examples of how you've successfully handled customer inquiries or resolved issues.
Showcase Order Processing Knowledge: Detail your experience with order processing. Mention any relevant software or systems you have used, and describe your familiarity with the order lifecycle.
Demonstrate Communication Skills: Since the role involves answering phone calls and dealing with suppliers, highlight your communication skills. Include examples of how you've effectively communicated in previous roles.
Express Self-Starter Qualities: Illustrate your self-starter attitude by providing examples of situations where you took initiative or worked independently to achieve results.
How to prepare for a job interview at Uxbridge Employment Agency
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've provided excellent customer service in the past. Highlight situations where you resolved issues or went above and beyond for a customer.
✨Demonstrate Order Processing Knowledge
Familiarize yourself with common order processing systems and practices. Be ready to explain your experience with these processes and how you ensure accuracy and efficiency.
✨Prepare for Supplier Interaction Scenarios
Think of instances where you've dealt with suppliers or vendors. Be ready to share how you handled communication, negotiations, or problem-solving in those situations.
✨Emphasize Self-Starter Qualities
Share examples that illustrate your ability to take initiative and work independently. Discuss how you manage your time and prioritize tasks effectively.
