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- Tasks: Support a busy team by managing customer orders and inquiries.
- Company: Join a caring, family-owned manufacturing business focused on exceptional service.
- Benefits: Enjoy hybrid working, 22 days holiday, and a yearly bonus of up to £2k.
- Why this job: Perfect for those eager to grow in a supportive environment with real impact.
- Qualifications: Strong communication skills and some office or customer service experience preferred.
- Other info: Refer a friend and earn a £100 voucher if they get hired!
The predicted salary is between 24000 - 26000 £ per year.
Junior Customer Order Executive £24 – £26k plus up to 2k yearly bonus Greenford (hybrid working) Are you motivated by delivering exceptional customer service? Do you have some office support or admin experience and want to take the next step up? If so, my client a fabulous manufacturing business are now looking for a person to fully support a really busy team of key account managers. This role is a busy and varied one and will involve taking ownership of a range of customer support functions. The role will enable you to help manage a set of existing customer accounts and will involve you further developing relationships with your customers. You will be joining a family-owned business that really care about their people. Monday to Friday 9-5pm with hybrid working pattern after probation, 22days holiday which increases after a year plus parking is available! Duties Managing of all incoming orders and enquiries Advise on product availability. Quoting on prices and stock availability Provide customers with ETA dates and deal with delivery issues. Issue and raise invoices. Manage requests for samples. Give advice on artwork requests. Complete order notifications Lots of liaison with warehouse, sales and despatch departments All supporting administration Experience needed. Strong verbal and written communication Any knowledge of Google Docs or Google sheets helpful Highly organised and efficient Effective listening skills Some relevant customer service or office admin support experience This is a fantastic opportunity for someone who has gained some customer service experience, ideally within an office-based environment, but not essential. This role offers the opportunity to develop and grow within the business, so we are looking for someone who is ready to learn and grow! If this sounds like the perfect opportunity for you, apply today! If it’s not quite right but you know someone who fits the bill, remember our refer-a-friend scheme – you could earn a £100 voucher! Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer. Please note due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice
Junior Customer Order Executive employer: Uxbridge Employment Agency
Contact Detail:
Uxbridge Employment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Customer Order Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. Since the role involves liaising with various departments and customers, being able to articulate your thoughts clearly will be crucial.
✨Tip Number 3
Demonstrate your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or projects, as this will be key in a busy environment.
✨Tip Number 4
Show your eagerness to learn and grow. The company values personal development, so expressing your desire to advance within the business can set you apart from other candidates.
We think you need these skills to ace Junior Customer Order Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or office administration. Emphasise any skills that align with the job description, such as strong communication and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your passion for delivering exceptional customer service. Mention specific examples from your past experiences that demonstrate your ability to manage customer accounts effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency with tools like Google Docs and Google Sheets, as well as your effective listening skills. These are key attributes for the Junior Customer Order Executive position.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Uxbridge Employment Agency
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the hiring team.
✨Demonstrate Organisational Skills
Since the role involves managing multiple tasks, highlight your organisational skills during the interview. Discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a relevant experience where you successfully juggled various responsibilities.
✨Familiarise Yourself with Google Docs and Sheets
If you have any experience with Google Docs or Sheets, be sure to mention it. If not, consider brushing up on these tools before the interview, as they are mentioned in the job description and could be beneficial for the role.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the position and the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Ask about opportunities for growth and how the team collaborates.
