At a Glance
- Tasks: Lead and develop high-value client accounts while driving commercial growth.
- Company: Fast-paced organisation offering a dynamic work environment.
- Benefits: Competitive salary, quarterly bonus, and hybrid working options.
- Other info: Immediate start required for a 12-month maternity cover contract.
- Why this job: Join a growing team and make a real impact in client strategy.
- Qualifications: Experience in account management and strong leadership skills.
The predicted salary is between 65000 - 65000 £ per year.
An exciting opportunity has arisen for an experienced Account Director to join a fast-paced and growing organisation on a 12-month maternity cover contract.
We are looking for a commercially minded Account Director with a strong background in media, marketing, agency or client services environments, who is experienced in managing complex, high-value client accounts across multiple and diverse markets. This is a senior leadership role where you will take ownership of a portfolio of key accounts, lead client strategy, drive commercial growth and manage established account management teams.
The successful candidate will be a confident client partner, capable of building relationships at senior stakeholder level while ensuring exceptional service delivery and identifying opportunities to maximise account value.
Key Responsibilities
- Own and develop relationships across a portfolio of strategic, high-value accounts
- Act as the senior point of contact for key clients and stakeholders
- Lead client strategy discussions and provide consultative guidance
- Manage complex international accounts across multiple markets
- Ensure consistently high levels of client satisfaction and retention
- Identify opportunities to expand services and grow account revenue
Commercial Management
- Hold responsibility for account performance, revenue growth and profitability
- Develop and implement account growth strategies
- Drive commercial conversations with senior client stakeholders
- Forecast revenue and maintain accurate pipeline reporting
- Balance client objectives with business goals and commercial outcomes
Team Leadership
- Lead, coach and develop multiple account management professionals
- Create a high-performance culture focused on accountability and client excellence
- Support career development, performance management and team engagement
- Manage workflow prioritisation and escalation points across the team
Operational Excellence
- Ensure seamless delivery across all client programmes and projects
- Maintain best practice account management processes and reporting
- Work collaboratively with internal teams to deliver exceptional client outcomes
- Drive continuous improvement across client servicing activities
About You
- Proven experience as an Account Director, Senior Account Director or Client Services Director
- A background within a media agency, marketing agency, communications agency or similar client-facing consultancy environment
- Experience managing large, complex and high-value client accounts
- Exposure to working with clients across multiple international markets
- Strong commercial acumen with responsibility for account growth, revenue and profitability
- Previous people management experience, leading and developing account management teams
- Excellent stakeholder management and relationship-building skills
- The ability to influence and engage senior decision-makers
- A proactive and solutions-focused approach
- Availability to start at short notice
Account Direcor employer: Uxbridge Employment Agency
Join a dynamic and innovative organisation that values its employees and fosters a collaborative work culture. With a focus on professional development, you will have the opportunity to lead high-value client accounts while enjoying the benefits of hybrid working in North London. Our commitment to employee growth and a supportive environment makes us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Uxbridge Employment Agency Recruitment Team
