At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing front-of-house duties.
- Company: Join a supportive team in a stunning Slough office with free parking.
- Benefits: Enjoy a competitive salary, yearly bonus, and a vibrant work environment.
- Other info: Perfect for those who thrive in a dynamic, varied role.
- Why this job: Make a real impact while gaining valuable experience in customer service and office administration.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 25200 - 30800 £ per year.
Salary: £27,000 plus £1,000 yearly bonus
Hours: Monday to Friday, 9.00 am – 5:30 pm
Location: Slough (Beautiful office setting with free on-site parking)
Are you a warm, people-focused professional who loves creating a welcoming environment? Do you thrive in a varied role where no two days are the same? If so, this Receptionist role in a stunning Slough-based office could be the perfect opportunity for you!
About the Role:
As a Customer Service Executive/Receptionist, you’ll be the first point of contact for visitors and clients, ensuring a professional and friendly front-of-house experience. This role is ideal for someone who enjoys building relationships, has great attention to detail, and thrives in a busy environment.
Key Responsibilities:
- Managing the reception area, providing a warm and professional welcome to all visitors.
- Handling day-to-day front-of-house duties and customer liaison.
- Answering the switchboard and logging information into the database.
- Operating office equipment, including phones, computers, and photocopiers.
- Ordering office supplies and maintaining stock levels.
- Communicating effectively with clients, suppliers, and colleagues.
- Preparing meeting and conference rooms and managing diaries.
- Responding to queries via phone and email in a professional manner.
- Assisting with maintenance coordination and Health & Safety procedures.
- Keeping the reception and common areas clean, tidy, and well-presented.
- Performing regular building walk arounds and checks.
- Getting involved in marketing and event coordination as needed.
About You:
We’re looking for an organised and proactive individual with the following qualities:
- A positive, people-orientated attitude with excellent customer service skills.
- A proactive and hands-on approach to tasks and problem-solving.
- Previous experience in a customer-focused role (hospitality, retail, or office-based reception).
- Strong communication skills, both verbal and written.
- The ability to multitask and take ownership of responsibilities.
Why Join?
- Work in a stunning office environment with free on-site parking.
- Be part of a friendly and supportive team.
- Enjoy a varied role where you can take ownership and make a real impact.
- Gain valuable experience in office administration, events, and client services.
What You Need to Do Now:
If this sounds like the perfect opportunity for you, apply today! If it’s not quite right but you know someone who fits the bill, remember our refer-a-friend scheme – you could earn a £100 voucher!
Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer. If you're interested in this role, please submit your CV. Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful.
Customer Service Receptionist in Slough employer: Uxbridge Employment Agency Careers
Top Flight Recruitment Ltd offers a dynamic and supportive work environment for the Gas and Plumbing Coordinator role in Uxbridge, where employees are valued and encouraged to grow. With competitive salaries, generous holiday allowances, and a focus on employee well-being, this company fosters a culture of collaboration and excellence, making it an ideal place for those seeking meaningful and rewarding employment in the gas compliance sector.
Contact Details:
Uxbridge Employment Agency Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Receptionist in Slough
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Uxbridge Employment Agency Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Uxbridge Employment Agency Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Receptionist in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Uxbridge Employment Agency Careers:Your cover letter is your chance to shine! Tell us why you want to work at Uxbridge Employment Agency Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Uxbridge Employment Agency Careers!
How to prepare for a job interview at Uxbridge Employment Agency Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
