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- Tasks: Support and enhance Management Information Systems while providing top-notch helpdesk assistance.
- Company: Join a dynamic MIS team at a leading educational institution.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by improving systems that support education and user experience.
- Qualifications: 3 years of application support experience and strong SQL skills required.
- Other info: Work from home one day a week after settling in, with travel to other sites as needed.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Application Support Analyst to join our busy and expanding MIS team, to assist with the implementation, configuration and support of new and existing Management Information Systems.
Responsibilities of the role will include:
- Providing 1st and 2nd line helpdesk support
- Supporting user onboarding and access management
- Using SQL to support system operations, including troubleshooting data issues, validating datasets, and resolving user-reported problems
- Developing and maintaining SQL queries, views, stored procedures, and scripts to enhance MIS functionality and support ongoing system development; applying SQL in system integrations, and using scripting technologies such as Python and PowerShell to automate data flows
- Designing, testing and implementing API-based integrations
Qualifications:
- Minimum of 3 years’ experience of working with and supporting application systems
- Good working knowledge and experience of Microsoft SQL Server
- Good analytical skills
- Experience of 1st & 2nd line helpdesk support
- Python & PowerShell development skills (desirable)
This role is based at Uxbridge Campus, with travel to other college sites (Harrow & Richmond) when required. It is anticipated that the postholder will be able to work from home for 1 day per week, subject to business need, after settling into the role.
Application Support Analyst (MIS) in Uxbridge employer: Uxbridge College
Contact Detail:
Uxbridge College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst (MIS) in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the MIS team on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your SQL skills! Prepare a couple of examples where you've used SQL to solve problems or improve processes. We love seeing practical applications of your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to application support and technical skills. We want to see how you think on your feet, so mock interviews can really help.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our team.
We think you need these skills to ace Application Support Analyst (MIS) in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with application systems and SQL. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our MIS team and how your background makes you a perfect fit for the Application Support Analyst role.
Show Off Your Technical Skills: Since we’re looking for someone with SQL and possibly Python or PowerShell skills, make sure to mention any relevant experience. If you’ve developed queries or automated processes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Uxbridge College
✨Know Your SQL Inside Out
Since the role heavily involves Microsoft SQL Server, make sure you brush up on your SQL skills. Be prepared to discuss your experience with SQL queries, views, and stored procedures. You might even be asked to solve a problem on the spot, so practice some common troubleshooting scenarios.
✨Showcase Your Helpdesk Experience
This position requires 1st and 2nd line support, so be ready to share specific examples of how you've handled user issues in the past. Highlight your analytical skills and how you've resolved problems efficiently. Think of a couple of challenging situations and how you turned them around.
✨Familiarise Yourself with Scripting Technologies
While Python and PowerShell are desirable, showing a willingness to learn and adapt is key. If you have any experience with these technologies, be sure to mention it. If not, consider discussing how you've approached learning new tools in the past.
✨Understand the Role's Context
Research the Management Information Systems landscape and how they impact educational institutions. Being able to discuss how your role as an Application Support Analyst fits into the bigger picture will impress the interviewers. It shows you're not just focused on the technical side but also understand the end-users' needs.