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- Tasks: Provide 1st and 2nd line support for Management Information Systems.
- Company: Join a dynamic team at a leading educational institution.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference by supporting users and enhancing system functionality.
- Qualifications: 3 years of experience with application systems and strong SQL skills.
- Other info: Work from home one day a week after settling in.
The predicted salary is between 34878 - 37035 £ per year.
Salary in the range of £34,878 - £37,035 per annum including London Weighting
36 hours per week, 52 weeks per year
Uxbridge, with travel to Harrow and Richmond as/when required
We are seeking an Application Support Analyst to join our busy and expanding MIS team, to assist with the implementation, configuration and support of new and existing Management Information Systems.
Responsibilities of the role will include:
- Providing 1st and 2nd line helpdesk support
- Supporting user onboarding and access management
- Using SQL to support system operations, including troubleshooting data issues, validating datasets, and resolving user-reported problems
- Developing and maintaining SQL queries, views, stored procedures, and scripts to enhance MIS functionality and support ongoing system development
- Applying SQL in system integrations, and using scripting technologies such as Python and PowerShell to automate data flows
- Designing, testing and implementing API-based integrations
We are looking for a flexible, pro-active individual who can demonstrate:
- Minimum of 3 years experience of working with and supporting application systems
- Good working knowledge and experience of Microsoft SQL Server
- Good analytical skills
- Experience of 1st & 2nd line helpdesk support
- Python & PowerShell development skills (desirable)
This role is based at Uxbridge Campus, with travel to other college sites (Harrow & Richmond) when required. It is anticipated that the postholder will be able to work from home for 1 day per week, subject to business need, after settling into the role.
Please note, we are unable to offer sponsorship for this role.
Application Support Analyst in Uxbridge employer: Uxbridge College
Contact Detail:
Uxbridge College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your SQL queries, Python scripts, or any projects you've worked on. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to application support and SQL. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and makes it easier for us to track your progress.
We think you need these skills to ace Application Support Analyst in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with application systems and SQL. We want to see how your skills match the role, so don’t be shy about showcasing your 1st and 2nd line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our MIS team. Mention your analytical skills and any relevant projects you've worked on that demonstrate your problem-solving abilities.
Show Off Your Technical Skills: Don’t forget to mention your experience with Python and PowerShell if you have it! We love candidates who can automate processes and enhance functionality, so let us know how you’ve used these skills in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Uxbridge College
✨Know Your SQL Inside Out
Since the role heavily involves SQL, make sure you brush up on your SQL skills. Be prepared to discuss your experience with SQL Server, including any specific queries or scripts you've developed. Practising common troubleshooting scenarios can also give you an edge.
✨Showcase Your Helpdesk Experience
Highlight your experience in providing 1st and 2nd line support. Prepare examples of how you've resolved user-reported issues in the past. This will demonstrate your problem-solving skills and ability to communicate effectively with users.
✨Familiarise Yourself with Scripting Technologies
While Python and PowerShell are desirable, showing a willingness to learn and adapt is key. If you have any projects or examples where you've used these technologies, be ready to share them. It shows initiative and a proactive approach.
✨Understand the Role's Flexibility
This position offers some flexibility, including the option to work from home. Be prepared to discuss how you manage your time and tasks effectively, especially when working remotely. This will show that you're adaptable and can thrive in different work environments.