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- Tasks: Lead a dynamic team to enhance student support and administrative services.
- Company: Join UWE Bristol, a leading higher education provider with a diverse community.
- Benefits: Enjoy flexible working options, competitive salary, and a vibrant campus environment.
- Why this job: Make a real impact on the student experience while collaborating with passionate professionals.
- Qualifications: Proven leadership in service delivery, excellent communication skills, and a proactive approach.
- Other info: Full-time role based at the lively Frenchay campus with opportunities for remote work.
The predicted salary is between 30600 - 34800 £ per year.
About this role
UWE Bristol is seeking a forward-thinking Team Leader to join our Student and Programme Support (SPS) team. This is a unique opportunity to play a key role in shaping the future of administrative services to our students and staff within our Schools.
As Team Leader, you will guide a passionate team in delivering high-quality, student-focused administrative support. You will work collaboratively across academic and professional service teams, helping to enhance the student journey and contribute to transformational projects aligned with our ambitious Strategy 2030.
This role offers significant opportunities to lead and influence work that will have a meaningful and lasting impact on the student experience.
This role sits within Student Administration—a friendly, lively, and knowledgeable team that is deeply committed to supporting students and staff. You will be joining a group of SPS Team Leaders who work closely together to ensure a coordinated and consistent approach across all Schools.
About you
You are an experienced and proactive manager who thrives on complexity and change. You know how to bring people together, coach teams through challenges, and improve service delivery. You will have:
- Proven leadership experience in a service delivery environment
- A collaborative and people first approach to change
- Excellent communication, interpersonal and relationship building skills
- Experience of using systems, and data, and how to use insights to inform decision making and continuous improvement
- Confidence tackling problems and implementing solutions in a fast paced, service led environment
Where is this role based?
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. We offer a wide range of employee benefits.
Add your individuality to ours
UWE Bristol recognises the power of a truly diverse university community.
We particularly encourage applications from global majority candidates and as a Disability Confident employer, we welcome applications from those who identify as having a disability.
Further information
If you would like to speak to us to find out more about this role please contact:
Sally Clark on 0117 328 6006 or email: sally5.clark@uwe.ac.uk
Interviews are scheduled to take place at our Frenchay Campus, week commencing
1 September 2025.
This is a full-time, permanent post working 37 hours per week.
UWE Bristol is a campus-based University, therefore campus based with the opportunity for remote working at the discretion of the line manager.
To ensure fairness and equity all salary offers will be made in line with the University\’s salary assessment guidelines and will be based on your relevant skills and experience.
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route.
Please note that UWE Bristol does not cover any visa or health surcharge costs.
£34,610 to £38,784. Grade F, per annum
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Student & Programme Support Team Leader employer: UWE Bristol
Contact Detail:
UWE Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student & Programme Support Team Leader
✨Tip Number 1
Familiarise yourself with UWE Bristol's Strategy 2030. Understanding the university's goals and how the Student & Programme Support Team contributes to these objectives will help you articulate your vision for the role during discussions.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in service delivery environments. Be ready to discuss challenges you've faced and how you overcame them, as this will demonstrate your proactive approach.
✨Tip Number 3
Network with current or former employees of UWE Bristol, especially those in similar roles. This can provide you with insights into the team dynamics and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you use data and insights to inform decision-making. Think of examples where you've implemented changes based on data analysis, as this aligns with the role's focus on continuous improvement.
We think you need these skills to ace Student & Programme Support Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Team Leader in the Student and Programme Support team.
Highlight Leadership Experience: Emphasise your proven leadership experience in service delivery environments. Provide specific examples of how you've successfully managed teams, tackled challenges, and improved service delivery in previous roles.
Showcase Communication Skills: Demonstrate your excellent communication and interpersonal skills in your application. Use examples that illustrate your ability to build relationships and collaborate effectively across teams.
Focus on Continuous Improvement: Discuss your experience with using data and insights to inform decision-making and drive continuous improvement. Highlight any relevant projects or initiatives where you implemented solutions that enhanced service delivery.
How to prepare for a job interview at UWE Bristol
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on your collaborative approach and ability to coach others through challenges.
✨Emphasise Communication Abilities
Excellent communication is key in this role. Be ready to discuss how you've built relationships and communicated effectively with diverse groups. Consider sharing specific instances where your interpersonal skills made a difference.
✨Highlight Problem-Solving Experience
The role requires confidence in tackling problems. Think of examples where you've identified issues and implemented effective solutions in a fast-paced environment. This will show your proactive nature and ability to improve service delivery.
✨Familiarise Yourself with Strategy 2030
Understanding UWE Bristol's ambitious Strategy 2030 will help you align your answers with their goals. Research the strategy and think about how your experience can contribute to enhancing the student journey and supporting transformational projects.