At a Glance
- Tasks: Lead a dynamic retail team and ensure top-notch customer service in our Morrisons Daily store.
- Company: Join UWE Bristol, a leading higher education provider with a vibrant community.
- Benefits: Enjoy a great work-life balance, generous leave, and a fantastic pension scheme.
- Other info: Flexible shifts with excellent overtime rates and opportunities for career growth.
- Why this job: Make a real impact in a busy environment while developing your leadership skills.
- Qualifications: Experience in grocery retail management and a passion for customer service.
The predicted salary is between 24496 - 29940 £ per year.
We are looking for a highly motivated, customer-focused Retail Store Manager with a growth mentality and a detailed approach to their day-to-day work to join our team and take the lead in our Morrisons Daily store, in the centre of our busy Frenchay campus. A background of working in the grocery retail sector in a similar role is essential, as well as experience working in a large department within a complex organisation.
From being proactive in improving the financial performance of the store, through leading a team putting the customer first, keeping accurate stock levels, all the way to ensuring the store standards are maintained at all times, the performance expected of the Retail team will show through your commitment, expertise and passion to achieve the very best in everything that you do.
Day to day, you'll manage and oversee the complete operations of the retail store, managing the Team Leaders and Retail Assistants, training up new members of the team, setting and working to financial targets and managing the required Due diligence processes.
If offered a role, you will need to provide valid documentation confirming your right to work in the UK before employment begins. Unfortunately, this role is not eligible for Skilled Worker visa sponsorship.
We expect all our retail staff to be available to work between 6:30 am and 12:30 am Monday to Sunday, with shifts on a rota basis, and it's no different for the Store Management team. This is a permanent role, working 37 hours per week, and we've got some really generous overtime rates to make overtime worth your while. Any shifts after 8 pm attract an additional one-fifth of the hourly rate, and overtime is paid at time and a half, with double time on a Sunday.
In this role, you'll be based at our modern Frenchay Campus.
Morrisons Retail Manager employer: UWE Bristol
UWE Bristol is an exceptional employer that fosters a collaborative and inclusive work culture, providing ample opportunities for professional growth and development. Located at the vibrant Frenchay Campus, employees benefit from a supportive environment that encourages innovation and engagement, while also enjoying the unique advantage of working in a diverse international setting that enhances their global perspective.
StudySmarter Expert Advice🤫
We think this is how you could land Morrisons Retail Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like UWE Bristol, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like UWE Bristol!
We think you need these skills to ace Morrisons Retail Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at UWE Bristol, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at UWE Bristol and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show UWE Bristol that you’re ready to jump in and contribute right away!
How to prepare for a job interview at UWE Bristol
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
