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- Tasks: Lead and inspire teams to deliver top-notch student support across multiple campuses.
- Company: A major university in the vibrant South West, fostering a diverse community.
- Benefits: Training opportunities, personal development, and a supportive work environment.
- Why this job: Make a real difference in students' lives while growing your leadership skills.
- Qualifications: Experience in large service environments and strong leadership abilities.
- Other info: Join a dynamic team committed to continuous improvement and student success.
The predicted salary is between 36000 - 60000 £ per year.
A major university in the South West is seeking a Student Service Centre Manager to lead their Information Point and Student Support teams. This role involves monitoring service performance, ensuring high-quality customer service, and managing teams across multiple campus locations.
Candidates should have experience in large service environments, strong leadership skills, and a commitment to continuous improvement. This position offers opportunities for training and personal development as part of a diverse university community.
Student Services & Experience Lead in Bristol employer: UWE Bristol
Contact Detail:
UWE Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services & Experience Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the university on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it might just get our foot in the door.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. We want to show that we’re not just a good fit for the role, but also for the university community. Tailor our answers to reflect their commitment to continuous improvement!
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This will help us articulate our leadership experience and customer service skills confidently, which are key for this Student Services & Experience Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Student Services & Experience Lead in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Student Services & Experience Lead role. Highlight your leadership experience and any work in large service environments to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about student services and how your commitment to continuous improvement aligns with our values. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to monitor service performance and deliver high-quality customer service. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UWE Bristol
✨Know the University Inside Out
Before your interview, take some time to research the university's values, mission, and recent initiatives. Understanding their commitment to student support and service excellence will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Experience
Be ready to discuss specific examples of how you've led teams in large service environments. Highlight your approach to managing performance and ensuring high-quality customer service, as this is crucial for the role.
✨Emphasise Continuous Improvement
Prepare to talk about how you've implemented changes or improvements in previous roles. This could be through training, feedback mechanisms, or innovative solutions that enhanced the student experience.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the challenges the Student Service Centre currently faces or how they measure success in student support. This shows your genuine interest in the role and the university.
