At a Glance
- Tasks: Coordinate scholarships and support students in their academic journey.
- Company: Join the University of Western Australia, a top-ranked global institution.
- Benefits: Competitive salary, superannuation, and a vibrant campus environment.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real difference in students' lives while working in a collaborative team.
- Qualifications: Relevant qualification or experience in administration and customer service.
The predicted salary is between 83212 - 92231 € per year.
Play a key role in delivering a high‑quality scholarships experience that supports student access, success and progression. Join a collaborative Student Success and Progression team committed to service excellence and continuous improvement. Full-time (1.0 FTE) appointment on a fixed term basis for 12 months. Base salary range: $83,212 – $92,231 p.a. (pro-rata) plus 17% superannuation.
About the area
The Directorate of Student Success and Progression sits within the UWA Education Portfolio, overseen by the Deputy Vice-Chancellor of Education and Student Experience. Student Success and Progression play an integral role in the shared strategic goal of providing a world-class student experience. The Directorate has responsibility for critical functions across the student lifecycle, including Admissions, Enrolments, Fees, Scholarships, Timetabling, Student Advising, Exams and Graduation. Working across the University, the Directorate partners with academic and professional leaders to deliver integrated, student-centred services that support academic success, retention, and progression. The Scholarships team works closely with students, academic and professional staff, and external stakeholders to administer a diverse range of equity, merit and donor‑funded scholarships.
About the opportunity
- Coordinating designated scholarships, including promotion, application processing, assessment support, offer management, financial administration and reporting.
- Responding to a wide range of student and stakeholder enquiries using sound judgement and a customer‑focused approach.
About you
- A relevant tertiary qualification or equivalent demonstrated experience.
- Substantial administrative experience, ideally within a complex service environment.
- Proven ability to deliver high‑quality customer service to diverse stakeholders.
- Well‑developed written, verbal and interpersonal communication skills.
- Strong organisational skills, with the ability to work independently, use initiative and meet deadlines while contributing positively to a team.
Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations.
How to apply
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria. Closing date: 11:55 PM AWST on Monday, 1st June 2026. This position is only open to applicants with relevant rights to work in Australia.
About the University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.
Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability. If you require any reasonable adjustments, we encourage you to advise us at the time of application.
Scholarship Officer employer: UWA
The University of Western Australia (UWA) is an exceptional employer, offering a vibrant and inclusive work culture that prioritises student success and progression. As a member of the prestigious Group of Eight, UWA provides employees with opportunities for professional growth and development, alongside a competitive salary and generous superannuation benefits. Join a dedicated team committed to delivering high-quality services and making a meaningful impact on students' lives in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Scholarship Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Scholarship Officers on LinkedIn or through university events. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 2
Prepare for the interview by researching UWA's values and recent initiatives in student success. We want to see that you’re genuinely interested in making a difference in students' lives!
✨Tip Number 3
Show off your organisational skills during the interview. Share examples of how you've managed multiple tasks or projects successfully, especially in a customer-focused environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at UWA.
We think you need these skills to ace Scholarship Officer
Some tips for your application 🫡
Tailor Your Resume:Make sure your resume highlights the skills and experiences that align with the Scholarship Officer role. We want to see how your background fits into delivering a high-quality scholarships experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about student success and how you can contribute to our collaborative team. Keep it engaging and relevant to the job description.
Showcase Your Customer Service Skills:Since this role involves responding to student and stakeholder enquiries, we need to see examples of your customer service experience. Highlight situations where you've used sound judgement and a customer-focused approach.
Apply Through Our Website:Don't forget to apply online via the 'Apply Now' button! This ensures your application goes directly to us, making it easier for our team to review your materials. We can't wait to hear from you!
How to prepare for a job interview at UWA
✨Know Your Scholarships
Familiarise yourself with the different types of scholarships offered by the university. Understand their criteria, application processes, and how they impact student success. This knowledge will help you answer questions confidently and demonstrate your commitment to supporting students.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in delivering high-quality customer service. Think about situations where you've successfully handled diverse stakeholder enquiries or resolved issues. This will show your ability to engage positively with students and staff alike.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and deadlines effectively. Share specific strategies you use to stay organised, especially in a complex service environment. This will reassure the interviewers of your capability to handle the administrative aspects of the role.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. Be prepared to articulate your thoughts clearly and concisely, as well as to ask insightful questions. Strong communication is key in this role, so showing that you can convey information effectively will make a great impression.
