Senior Team Leader, Student Advisors (523029) in Crawley
Senior Team Leader, Student Advisors (523029)

Senior Team Leader, Student Advisors (523029) in Crawley

Crawley Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
UWA

At a Glance

  • Tasks: Lead a dynamic team to enhance the student experience at UWA.
  • Company: Join the University of Western Australia, a top 100 global university.
  • Benefits: Flexible working, generous leave, salary packaging, and discounts on courses.
  • Why this job: Make a real impact on students' lives while developing your leadership skills.
  • Qualifications: Strong leadership experience and a passion for student services.
  • Other info: Inclusive workplace with excellent career growth opportunities.

The predicted salary is between 60000 - 80000 £ per year.

Flexible working options considered.

26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.

4 weeks annual leave with the option to purchase more.

13 weeks long service leave after seven/ten years.

Salary packaging options.

17% superannuation, with the option to reduce to the minimum super guarantee.

25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.

Incremental progression based on 12 months continuous service.

Lead a high performing student services team shaping the UWA student experience.

Drive strategic service improvements across a complex, fast‑paced operational environment.

Full-time appointment on an ongoing basis.

About the area:

The Directorate of Student Success and Progression plays a pivotal role in delivering UWA’s strategic goal of providing a world‑class student experience. Sitting within the Education Portfolio, the Directorate oversees key functions across the student lifecycle, including Admissions, Enrolments, Fees, Scholarships, Timetabling, Student Advising, Exams, and Graduation.

The Student Offices team partners closely with Academic and Professional staff to deliver integrated and student‑centred services that support academic success, retention, and progression.

About the opportunity:

  • Lead a team of Student Advisors and Student Assistants, providing high-level guidance, coaching and operational oversight to ensure the delivery of exceptional student services.
  • Drive strategic planning, workflow optimisation and continuous improvement, ensuring high-quality, compliant and efficient processes across the student service portfolio.
  • Influence service design and policy implementation by engaging with senior stakeholders, committees and Schools to improve student outcomes and strengthen service delivery.

About you:

  • Relevant tertiary qualifications or demonstrated equivalent competency.
  • Strong leadership and management experience, with the ability to develop, support and empower staff.
  • Extensive administrative expertise in student services or a comparable operational area.
  • Excellent communication and stakeholder engagement skills, including the ability to influence and negotiate at senior levels.
  • Proven ability to interpret policy, solve complex problems and make informed decisions with a high degree of autonomy.

Note: Employment checks will include information on gender‑based violence, sexual harassment, and related misconduct to meet legal obligations. A current National Police Clearance will be required by the successful applicant.

Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Sunday, 12 April 2026.

This position is only open to applicants with relevant rights to work in Australia.

Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.

About the University:

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.

Our commitment to inclusion and diversity:

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at people@uwa.edu.au with details of your query. To enable a quick response, please include the 6-digit job reference number.

Advertised: 27 Mar 2026 W. Australia Standard Time

Applications close: 12 Apr 2026 W. Australia Standard Time

Senior Team Leader, Student Advisors (523029) in Crawley employer: UWA

The University of Western Australia (UWA) is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With flexible working options, generous parental leave, and extensive benefits such as salary packaging and discounts on courses, UWA fosters an environment where staff can thrive while making a meaningful impact on the student experience. Located in Crawley, this prestigious institution not only supports academic success but also champions diversity and inclusion, making it a rewarding place to build a career.
UWA

Contact Detail:

UWA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Team Leader, Student Advisors (523029) in Crawley

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on UWA and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership experience aligns with the role of Senior Team Leader, Student Advisors.

✨Tip Number 3

Show off your problem-solving skills! Be ready to discuss specific examples where you've tackled complex issues in student services. This will demonstrate your ability to make informed decisions autonomously.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds!

We think you need these skills to ace Senior Team Leader, Student Advisors (523029) in Crawley

Leadership
Team Management
Student Services Expertise
Strategic Planning
Workflow Optimisation
Continuous Improvement
Stakeholder Engagement
Communication Skills
Policy Interpretation
Problem-Solving Skills
Decision-Making
Coaching
Operational Oversight
Negotiation Skills

Some tips for your application 🫡

Tailor Your Resume: Make sure your resume is tailored to the Senior Team Leader role. Highlight your leadership experience and any relevant student services expertise. We want to see how you can drive strategic improvements!

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to showcase your communication skills and how you've influenced service design in previous roles. Remember, we love a good story!

Address the Selection Criteria: Don’t skip over the selection criteria! Clearly demonstrate how you meet each point with specific examples from your past experiences. This is your chance to shine and show us what you bring to the table.

Apply Through Our Website: Make sure to apply through our website using the 'Apply Now' button. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at UWA

✨Know Your Stuff

Make sure you thoroughly understand the role of a Senior Team Leader in Student Advisors. Familiarise yourself with UWA's student services and how they impact the student experience. This will help you answer questions confidently and show your genuine interest in the position.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership and management experience. Think about times when you've empowered your team or driven strategic improvements. Be ready to discuss how you can apply these skills to enhance the student services at UWA.

✨Engage with Stakeholders

Since the role involves influencing service design and policy implementation, think about how you’ve successfully engaged with senior stakeholders in the past. Prepare to share specific instances where your communication and negotiation skills made a difference.

✨Demonstrate Problem-Solving Abilities

Be prepared to discuss complex problems you've solved in previous roles. Highlight your ability to interpret policies and make informed decisions autonomously. This will show that you can handle the challenges that come with leading a high-performing team.

Senior Team Leader, Student Advisors (523029) in Crawley
UWA
Location: Crawley

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