At a Glance
- Tasks: Lead student administration and enhance the student experience at a top university.
- Company: Join the University of Western Australia, ranked among the world's top 100 universities.
- Benefits: Enjoy generous parental leave, competitive salary packaging, and discounts on courses.
- Why this job: Make a real impact on student success and progression in a vibrant environment.
- Qualifications: Postgraduate qualification and extensive management experience required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender. 4 weeks annual leave with the option to purchase more. 13 weeks long service leave after seven/ten years. Salary packaging options. 17% superannuation, with the option to reduce to the minimum super guarantee. 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options. Incremental progression based on 12 months continuous service.
Provides senior leadership across end-to-end student lifecycle administration, ensuring alignment with institutional strategy, academic policy, and regulatory frameworks. Drive continuous improvement in administrative models to support student success, progression, and retention. Full-time (1.0 FTE) appointment on an ongoing basis.
About the area: The Directorate of Student Success and Progression sits within the UWA Education Portfolio, overseen by the Deputy Vice Chancellor of Education and Student Experience. Student Success and Progression plays an integral role in the shared strategic goal of providing a world-class student experience. The Directorate has responsibility for critical functions, including Admissions, Enrolment and Fees, Scholarships, Timetabling, Partnership Programs, Student Advising, Exams, Results and Progression, Graduation, and Service Enhancement. Working across the University, the Directorate partners with academic and professional leaders to deliver integrated, student-centred services that support academic success, retention, and progression.
A key function within Student Success and Progression is the Student Administration Team, who deliver core administrative functions, directly or in partnership with teams across the University at all stages of the student journey specifically, Fees & Enrolment, Scholarships, Partnership Programs, Timetabling and Exams, Progression & Graduation. This requires close collaboration with other key areas in the University including Strategy Planning and Performance and Academic Quality and Standards for reporting and compliance, Brand Marketing and Recruitment and IT (Student Information Management team).
About the opportunity: You will lead comprehensive, professional, client-focussed services and programs to undergraduate and postgraduate domestic and international students. You will lead the implementation of innovative student service initiatives and provide strategic planning and direction to support relevant University strategic priorities. Play a key role in liaising with a wide range of University stakeholders in relation to the delivery of digitally enhanced services to students to improve the student experience.
About you: Relevant postgraduate tertiary qualification or demonstrated equivalent competency. Extensive management experience with the demonstrated ability to strategically lead and drive teams and projects. Extensive experience in developing, managing and allocating resources within budget. Demonstrated ability to influence long term planning and key strategic direction. Extensive understanding of the Higher Education legislative environment with reference to Student Administration matters is desirable.
Special Requirements: A current National Police Clearance Certificate. Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria. Closing date: 11:55 PM AWST on 28th January 2026. This position is only open to applicants with relevant rights to work in Australia. Please note: Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.
About the University: The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.
Our commitment to inclusion and diversity: UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability. If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.
If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team with details of your query. To enable a quick response, please include the 6-digit job reference number.
Associate Director, Student Administration in Crawley employer: UWA
Contact Detail:
UWA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Student Administration in Crawley
✨Tip Number 1
Network like a pro! Reach out to current employees at UWA or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching UWA's values and recent initiatives. Show us that you’re not just another candidate but someone who genuinely aligns with our mission of enhancing student success.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and strategic planning. We want to see how you can drive improvements in student administration, so be ready to share your ideas!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate your enthusiasm for the position.
We think you need these skills to ace Associate Director, Student Administration in Crawley
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume is tailored to the Associate Director role. Highlight your relevant experience in student administration and leadership, and don’t forget to showcase any innovative projects you've led that align with our mission at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about enhancing the student experience and how your skills can contribute to our goals. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive continuous improvement and support student success. Use metrics where possible to quantify your impact – numbers speak volumes!
Apply Through Our Website: Don’t forget to apply through our website using the 'Apply Now' button! This ensures your application goes directly to us, making it easier for our team to review your materials and get back to you quickly.
How to prepare for a job interview at UWA
✨Know Your Stuff
Make sure you understand the key responsibilities of the Associate Director, Student Administration role. Familiarise yourself with the student lifecycle administration and how it aligns with institutional strategy. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of your past management experiences where you've successfully led teams or projects. Highlight how you've driven continuous improvement in administrative models, as this is crucial for the role. Be ready to discuss specific outcomes and how they benefited student success and retention.
✨Engage with Stakeholders
Think about how you would liaise with various university stakeholders. Prepare to discuss your approach to collaboration and communication, especially in relation to delivering digitally enhanced services. This will show that you can effectively navigate the complexities of the university environment.
✨Align with UWA's Values
Familiarise yourself with UWA's commitment to inclusion and diversity. Be prepared to discuss how you can contribute to fostering a safe and equitable workplace. This will resonate well with the interviewers and demonstrate that you share their values.