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- Tasks: Manage strategic partner relationships and ensure smooth integration of UVeye technology across Europe.
- Company: Join a pioneering tech company redefining vehicle safety with advanced AI solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to work with industry giants.
- Why this job: Be at the forefront of innovation in vehicle safety while making a real impact.
- Qualifications: Experience in customer success and strong relationship management skills required.
- Other info: Dynamic role with opportunities for growth and collaboration across Europe.
The predicted salary is between 36000 - 60000 £ per year.
At UVeye, we’re on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world’s first fully automated suite of vehicle inspection systems, built on advanced AI technology. With over $380 M in funding and partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is used in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships. This role is based in the UK and involves regular on‑site engagement across the region, including regular travel to Paris, France.
Responsibilities
- Own and manage strategic partner relationships across Europe, while supporting and collaborating closely with our established Paris operation.
- Serve as a trusted partner to mobility operators, airport stakeholders, and internal UVeye teams, ensuring strong alignment across operational, commercial, and technical objectives.
- Lead partner onboarding, site launches, and rollout milestones, ensuring operational readiness and smooth integration of UVeye technology into daily workflows.
- Establish and maintain joint operating rhythms, including regular touchpoints, performance reviews, and on‑site engagement, to drive transparency, accountability, and momentum.
- Monitor operational performance and system utilisation across sites, using data to identify risks, inefficiencies, and opportunities for improvement.
- Proactively identify barriers to adoption and lead structured change‑management efforts to drive consistent, reliable use of UVeye technology.
- Track and analyse key program metrics such as usage, acknowledgment rates, throughput, and efficiency, translating insights into clear actions for partners and internal teams.
- Communicate progress, risks, and opportunities to UVeye leadership with clarity and data‑driven insight.
- Capture field learnings and translate them into scalable playbooks, processes.
Customer Success Manager Europe in London employer: UVeye
Contact Detail:
UVeye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager Europe in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Customer Success Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in customer success roles. We want to demonstrate how we’ve driven results and built strong relationships, especially in tech-driven environments like UVeye.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors to refine our pitch. Focus on articulating how we can support and grow partnerships, just like the ones UVeye has with major players in the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the UVeye mission to redefine vehicle safety and reliability across Europe.
We think you need these skills to ace Customer Success Manager Europe in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Success Manager role. Highlight your experience in managing strategic partnerships and any relevant skills that align with UVeye's mission and values.
Showcase Your Data Skills: Since the role involves tracking and analysing key program metrics, be sure to mention any experience you have with data analysis or performance monitoring. We love seeing how you can turn insights into actionable strategies!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to communicate your achievements and how they relate to the responsibilities outlined in the job description. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at UVeye
✨Know Your Stuff
Before the interview, dive deep into UVeye's technology and its impact on vehicle safety. Familiarise yourself with their partnerships and how they operate in the European market. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Relationship Skills
As a Customer Success Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed partner relationships or led onboarding processes. Highlight your ability to communicate effectively and align objectives with various stakeholders.
✨Data-Driven Mindset
Since the role involves monitoring performance metrics, be ready to discuss how you've used data to drive decisions in previous roles. Bring specific examples of how you've identified inefficiencies and implemented changes that improved operational performance.
✨Be Ready for Travel Talk
Given the travel requirements for this position, be prepared to discuss your flexibility and experience with on-site engagements. Share any relevant experiences where you’ve successfully managed projects across different locations, especially in Europe.
