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- Tasks: Manage strategic partner relationships and ensure smooth integration of UVeye technology across Europe.
- Company: Join UVeye, a pioneering tech company redefining vehicle safety with advanced AI.
- Benefits: Competitive salary, travel opportunities, and a chance to work with industry giants.
- Why this job: Be at the forefront of innovation in vehicle safety and make a real impact.
- Qualifications: Strong relationship management skills and experience in customer success or operations.
- Other info: Dynamic role with opportunities for growth and travel across Europe.
The predicted salary is between 36000 - 60000 £ per year.
At UVeye, we’re on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world’s first fully automated suite of vehicle inspection systems, built on advanced AI technology. With over $380 M in funding and partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is used in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships. This role is based in the UK and involves regular on‑site engagement across the region, including regular travel to Paris, France.
Responsibilities
- Own and manage strategic partner relationships across Europe, while supporting and collaborating closely with our established Paris operation.
- Serve as a trusted partner to mobility operators, airport stakeholders, and internal UVeye teams, ensuring strong alignment across operational, commercial, and technical objectives.
- Lead partner onboarding, site launches, and rollout milestones, ensuring operational readiness and smooth integration of UVeye technology into daily workflows.
- Establish and maintain joint operating rhythms, including regular touchpoints, performance reviews, and on‑site engagement, to drive transparency, accountability, and momentum.
- Monitor operational performance and system utilisation across sites, using data to identify risks, inefficiencies, and opportunities for improvement.
- Proactively identify barriers to adoption and lead structured change‑management efforts to drive consistent, reliable use of UVeye technology.
- Track and analyse key program metrics such as usage, acknowledgment rates, throughput, and efficiency, translating insights into clear actions for partners and internal teams.
- Communicate progress, risks, and opportunities to UVeye leadership with clarity and data‑driven insight.
- Capture field learnings and translate them into scalable playbooks, processes.
Customer Success Manager Europe in England employer: UVeye
Contact Detail:
UVeye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager Europe in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Customer Success Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing partner relationships and driving operational success. Use specific examples to demonstrate how you've made an impact in previous roles.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application process to open. Reach out directly to the hiring team or a recruiter at UVeye. Express your interest and ask about the role – it shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay informed about UVeye! Research the company’s technology and recent developments in the vehicle safety sector. Being knowledgeable about their mission and products will help you stand out in interviews and show that you're genuinely interested in being part of the team.
We think you need these skills to ace Customer Success Manager Europe in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for vehicle safety and technology shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at UVeye.
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight relevant experience in managing partnerships and driving operational success. We love seeing how your background aligns with what we do!
Be Data-Driven: Since this role involves tracking metrics and analysing performance, include examples of how you've used data to drive decisions in your previous roles. We appreciate candidates who can back up their claims with solid evidence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the UVeye team!
How to prepare for a job interview at UVeye
✨Know Your Stuff
Before the interview, dive deep into UVeye's technology and its impact on vehicle safety. Familiarise yourself with their partnerships and how they operate in the European market. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Relationship Skills
As a Customer Success Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed partner relationships or led onboarding processes. Highlight your ability to communicate effectively and drive alignment across teams.
✨Data-Driven Mindset
Since the role involves monitoring performance metrics, be ready to discuss how you've used data to identify risks and improve operational efficiency in previous roles. Bring specific examples of how you’ve translated insights into actionable strategies.
✨Be Ready for Change Management Questions
Expect questions about how you handle change management and adoption barriers. Prepare to share your approach to leading structured efforts that encourage consistent use of new technologies, as this will be crucial for success in the role.
