At a Glance
- Tasks: Manage strategic partner relationships and ensure smooth integration of UVeye technology across Europe.
- Company: Join UVeye, a pioneering tech company redefining vehicle safety with advanced AI.
- Benefits: Competitive salary, travel opportunities, and a chance to work with industry giants.
- Other info: Dynamic role with opportunities for growth and travel across Europe.
- Why this job: Be part of a mission-driven team making a real impact on vehicle safety globally.
- Qualifications: Experience in customer success and strong communication skills are essential.
The predicted salary is between 59400 - 72600 £ per year.
Customer Success Manager Europe – UVeye
At UVeye, we’re on a mission to redefine vehicle safety and reliability on a global scale.
Founded in 2016, we pioneered the world’s first fully automated suite of vehicle inspection systems, built on advanced AI technology.
With over $380 M in funding and partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is used in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more.
We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.
This role is based in the UK and involves regular on‑site engagement across the region, including regular travel to Paris, France.
Responsibilities
- Own and manage strategic partner relationships across Europe, while supporting and collaborating closely with our established Paris operation.
- Serve as a trusted partner to mobility operators, airport stakeholders, and internal UVeye teams, ensuring strong alignment across operational, commercial, and technical objectives.
- Lead partner onboarding, site launches, and rollout milestones, ensuring operational readiness and smooth integration of UVeye technology into daily workflows.
- Establish and maintain joint operating rhythms, including regular touchpoints, performance reviews, and on‑site engagement, to drive transparency, accountability, and momentum.
- Monitor operational performance and system utilisation across sites, using data to identify risks, inefficiencies, and opportunities for improvement.
- Proactively identify barriers to adoption and lead structured change‑management efforts to drive consistent, reliable use of UVeye technology.
- Track and analyse key program metrics such as usage, acknowledgment rates, throughput, and efficiency, translating insights into clear actions for partners and internal teams.
- Communicate progress, risks, and opportunities to UVeye leadership with clarity and data‑driven insight.
- Capture field learnings and translate them into scalable playbooks, processes,
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Customer Success Manager Europe employer: UVeye
At UVeye, we pride ourselves on being an innovative leader in vehicle safety technology, offering a dynamic work environment that fosters collaboration and growth. As a Customer Success Manager based in the UK, you'll enjoy the unique opportunity to engage with key partners across Europe, while benefiting from our strong support network and commitment to employee development. With a culture that values transparency and accountability, you'll be empowered to make a meaningful impact in a rapidly expanding market.
