At a Glance
- Tasks: Drive change management for a digital tech rollout in retail, engaging stakeholders and ensuring adoption.
- Company: Dynamic company transforming supply chain operations with a focus on people-led change.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team and thrive in a supportive, hands-on culture.
- Why this job: Make a real impact by shaping change in a fast-paced retail environment.
- Qualifications: Experience in retail or supply chain, strong communication skills, and stakeholder management.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote with travel to South of England as required e.g. once per week.
Context: The client is progressing Phase 1 of a digital technology rollout to transform supply chain operations and establish more consistent ways of working across markets. The Change Manager will drive adoption, support business readiness, and help embed new behaviours across the organisation. This role is well-suited to someone who is warm, pragmatic, and hands-on—comfortable rolling up their sleeves to engage stakeholders, build relationships, and deliver people-led change that sticks. Someone who can also operate at the strategic level and shape an enterprise-wide change plan—joining up dependencies and working closely with the Transformation Director.
Key responsibilities
- Change Management & Communications: Co-create, develop and execute the communications plan to support the rollout. Clearly articulate and explain the benefits of the programme to global markets. Create and coordinate collateral, messaging, and briefing materials.
- Business Readiness & Adoption: Conduct change impact assessments to identify challenges and support needs. Drive adoption across markets, advocating for consistent forecasting, ordering, and product management practices.
- Stakeholder Engagement & Relationship Management: Build strong, trusted relationships with stakeholders across markets. Act as a connector between programme teams and business users, ensuring two-way communication. Work with change champions/advocates to reinforce behaviours and sustain adoption.
- Enterprise level change planning: Joining up interdependencies, targeting the right support where it matters most, and creating a coherent, organisation-wide approach to people-led change - to manage risk and ensure change makes sense to employees.
Requirements
- Retail, Operational or Supply Chain experience.
- Proven ability to deliver change programmes in complex environments.
- Strong communications skills—able to craft clear, engaging messages for different audiences.
- Experience in stakeholder management and relationship building.
- Knowledge of business readiness and adoption practices (including training and go-live support).
- Comfortable working in a pragmatic, flexible, sleeves-rolled-up way.
- Familiarity with tools such as forecasting/planning systems would be beneficial but not essential.
Key attributes
- Warm, approachable.
- Pragmatic problem-solver who adapts quickly to challenges.
- Collaborative and empathetic.
- Organised and proactive, balancing multiple priorities effectively.
Change management consultant - Retail in City of London employer: Uuna
As a Change Management Consultant with us, you will thrive in a dynamic and supportive remote work environment, with the flexibility of a four-day work week that transitions to full-time. Our culture prioritises collaboration and personal growth, offering ample opportunities for professional development while you engage with stakeholders across the South of England to drive meaningful change in retail operations. Join us to be part of a team that values your contributions and fosters a warm, pragmatic approach to transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Change management consultant - Retail in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and change management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio or a presentation that highlights your previous change management successes. Use real examples to demonstrate how you’ve driven adoption and built relationships in past roles. This will make you stand out during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company’s current challenges and think about how your experience can help them. Be ready to discuss specific strategies you’d use to engage stakeholders and drive change effectively.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out!
We think you need these skills to ace Change management consultant - Retail in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Change Manager role. Highlight your retail, operational, or supply chain experience and how it aligns with our mission at StudySmarter. We want to see how you can bring your unique skills to the table!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t hold back! Use clear and engaging language in your application. We love seeing candidates who can articulate their thoughts well, so let your personality shine through while keeping it professional.
Demonstrate Stakeholder Engagement:Share examples of how you've built relationships and engaged stakeholders in previous roles. We’re looking for someone who can connect with people and drive change effectively, so make sure to highlight those experiences in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Uuna
✨Know Your Change Management Stuff
Make sure you brush up on your change management principles, especially in retail and supply chain contexts. Be ready to discuss specific examples of how you've successfully driven change in complex environments, as this will show your practical experience.
✨Show Off Your Communication Skills
Since the role involves crafting clear messages for different audiences, prepare to demonstrate your communication prowess. Think about how you can articulate the benefits of a programme and share examples of effective stakeholder engagement from your past experiences.
✨Build Relationships on the Spot
During the interview, focus on showcasing your ability to build strong relationships. You might be asked situational questions about how you would engage stakeholders or manage conflicts, so have some strategies in mind that highlight your warm and approachable nature.
✨Be Ready to Roll Up Your Sleeves
This role requires a hands-on approach, so be prepared to discuss times when you've taken initiative and tackled challenges head-on. Share stories that illustrate your pragmatic problem-solving skills and your ability to adapt quickly to changing circumstances.
