Business Manager in Uttoxeter

About us…

Arena Racing Company does so much more than lead the UK’s largest horse racing group.

We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events.

In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!

Our success is a team effort which is why we offer great opportunities for growth, development and career progression.

After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

What is ARC?

We embrace diversity. We develop our people. We care for our visitors. We think about our impact. We are proud of our sport.

• Work Perks of being a Business Manager…
• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Support with study through our study assistance schemes
• And so much more…

About the role

The Business Manager is responsible for driving commercial, sponsorship and proactive sales activity across the Racecourse for both racing and non-racing events.

Working closely with the regional sales hub and Executive Director, the Business Manager will lead client relationships, coordinate delivery teams and local suppliers, support site-based sales activity and ensure seamless communication and service delivery.

The role requires a confident, organised and commercially focused individual with strong attention to detail, excellent presentation skills and the ability to work effectively under deadlines.

Responsibilities of a Business Manager…

• Drive Sponsorship and Hospitality sales across the Racecourse.
• Identify Sponsorship opportunities across the site preparing scope of packages, through to contractual terms and conditions.
• Represent the racecourse in an appropriate and professional manner dealing with a variety of clients and requests.
• Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
• Acting as account handler for specific existing client business, used to dealing directly with the site assets and teams.
• Liaison with finance department on final details to ensure accurate invoicing and payments are made ahead of the events.
• Work closely with operations and the delivery team to ensure accurate pre-race-day / pre-event setup and delivery, briefing where necessary.
• Coordination of localised and group-wide sponsorship collateral provision and activation.
• Ensuring marketing collateral is appropriate, up to date and in good supply in conjunction with marketing department.
• On-site presence and management of all racedays is a key component of the role.
• Work with the Executive Director in representing the business to the local community where appropriate.
• All business-related tasks within reasonable scope of the role.

The person we are looking for as a Business Manager has…..

• Educated to A-level standard or equivalent.

Business qualification preferred.

Previous effective sales experience is essential.

At least 2-years working in a business or commercial Management role.

• Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales. Client and account management experience.
• The ability and flair to showcase the venue for an event or business show rounds.

Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery.

• Numerate, with good IT skills including MS Office products.

Affable and presentable, with experience in working with high-value clients, with a proven ability to engender trust and respect.

• Self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity.

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

We welcome people from all backgrounds, ethnicities, cultures, and experiences.

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.

We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

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