At a Glance
- Tasks: Support commercial and administrative activities at Uttoxeter Racecourse, ensuring smooth operations.
- Company: Join the dynamic team at Arena Racing Company, the UK's largest horse racing group.
- Benefits: Enjoy annual venue passes, discounted food, and a growing holiday allowance up to 28 days.
- Other info: Diverse workplace committed to inclusion and career growth opportunities.
- Why this job: Be part of an exciting environment where your contributions make a real impact.
- Qualifications: A-level education or equivalent, with experience in business coordination or client management.
The predicted salary is between 24300 - 29700 £ per year.
At Uttoxeter Racecourse, we're always looking for hard working and passionate individuals to join our team.
We offer a fast paced and exciting environment for everyone.
Our friendly work environment reflects our belief that a happy workplace is more productive.
We employ people with a positive attitude who genuinely want to provide a great customer experience and will always look for ways to improve the services we offer.
We are looking for a passionate and knowledgeable Business Coordinator to join our team at Uttoxeter Racecourse!
Please note that this is a fixed term role covering maternity leave and the ideal candidate must be available to start December 2026.
About us…
Arena Racing Company does so much more than lead the UK’s largest horse racing group.
We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events.
In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!
Our success is a team effort which is why we offer great opportunities for growth, development and career progression.
After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.
What is ARC?
We embrace diversity. We develop our people. We care for our visitors. We think about our impact. We are proud of our sport.
Work Perks of being a Business Coordinator...
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 28 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
- And so much more…
About the role
The Business Coordinator will support the smooth delivery of commercial and administrative activity across the racecourse, acting as the key site-based contact between the regional sales hubs, delivery teams, clients and suppliers.
Working closely with the Business Manager, the Business Coordinator helps coordinate racing and non-racing packages, site-based commercial activity, show-rounds, client requirements and site-specific collateral, ensuring information is communicated effectively and presented professionally.
The role requires a confident, positive and organised individual with excellent attention to detail, strong task management skills and the ability to prioritise effectively, meet deadlines and deliver a high-quality service to clients.
Responsibilities of a Business Coordinator...
- Represent the race course in an appropriate and professional manner dealing with a variety of clients and requests.
- Act as the on-site co-ordination for delivery of restaurant, hospitality (race day) and EVH activity working closely with the sales hub and delivery teams.
- Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
- Acting as account handler for specific existing client business, used to dealing directly with the race course.
- Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made.
- Work closely with operations and the delivery team to ensure accurate pre-race-day / pre-event setup and deliveries, briefing where necessary.
- Coordination of localised and group-wide sponsorship collateral provision and activation.
- Ensuring marketing collateral is appropriate, up to date and in good supply.
- Management of direct-to-site communication and flow of enquiry.
- Work with ED in representing the business to the local community.
- All business-related tasks within reasonable scope of the role.
The person we are looking for as a Business Coordinator has…..
- Educated to A-level standard or equivalent.
Business/event qualification preferred, with at least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination.
- Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales.
Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery.
- Client and account management experience, with experience in working with high-value clients and a proven ability to engender trust and respect.
The ability and flare to showcase a site or an event for business show rounds.
- Numerate, with good IT skills including MS Office products. Previous effective sales experience an advantage.
- Affable and presentable, self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
We welcome people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.
We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
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Business Coordinator (MAT Cover - FTC) in Uttoxeter employer: Uttoxeter Racecourse
Uttoxeter Racecourse is an excellent employer that fosters a dynamic and collaborative work culture, where creativity and initiative are highly valued. Employees benefit from a range of professional development opportunities, allowing for personal growth while working in a vibrant location known for its exciting events and community engagement. Join us to be part of a team that not only drives success but also celebrates achievements together.
StudySmarter Expert Advice🤫
We think this is how you could land Business Coordinator (MAT Cover - FTC) in Uttoxeter
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Business Coordinator (MAT Cover - FTC) in Uttoxeter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Uttoxeter Racecourse
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Uttoxeter Racecourse. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
