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- Tasks: Support tenants in sheltered housing and create personalised support plans.
- Company: Join a friendly and dedicated team making a real difference.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Driving licence required; work across various sheltered housing schemes.
- Why this job: Make a positive impact on residents' lives while promoting independence.
- Qualifications: Experience in customer service, strong organisational skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a highly motivated Sheltered Housing Officer to join our friendly, dedicated, and busy team. If you’re enthusiastic, compassionate, and ready to make a real difference, we’d love to hear from you.
In this rewarding role, you’ll be at the heart of our Sheltered Housing Service, working closely with tenants to understand their individual needs and develop personalised support plans. You’ll build strong relationships, liaise with partner agencies, and play a key role in helping residents remain safe, independent, and well supported within their community.
Your responsibilities will also include maintaining accurate records and carrying out regular scheme and flat inspections to ensure a safe and well-managed living environment. We’re looking for someone who is committed to delivering a high-quality, tenant-focused service.
You’ll bring proven experience of working with customers, strong organisational skills, and the ability to manage priorities and meet deadlines. Excellent written and verbal communication skills are essential. A full driving licence and access to your own vehicle are required, as the role is based across our sheltered housing schemes throughout the district. This post qualifies as an essential user and is subject to an enhanced DBS check.
For an informal discussion please contact Fergus Simmonds on 01799 510496. To find out more and apply please visit https://www.uttlesford.gov.uk/jobs-careers. Closing date for completed applications is Sunday 10 May 2026. CVs will not be accepted.
Sheltered Housing Officer employer: Uttlesford District Council
Contact Detail:
Uttlesford District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Officer
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to sheltered housing. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows your enthusiasm for joining their community.
✨Tip Number 3
Prepare for the interview by thinking about real-life examples of how you've supported customers in the past. Be ready to discuss how you can help tenants stay safe and independent, as this is key for the Sheltered Housing Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and ready to join our dedicated team.
We think you need these skills to ace Sheltered Housing Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of tenants. Share any relevant experiences that highlight your compassion and commitment.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements mentioned in the job description. We’re looking for someone with strong organisational skills and experience working with customers, so highlight those in your application!
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Follow the Application Process: Don’t forget to apply through our website! It’s super important to follow the application process as outlined. Make sure you submit your application before the closing date, and remember, we won’t be accepting CVs.
How to prepare for a job interview at Uttlesford District Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sheltered Housing Officer inside out. Familiarise yourself with the responsibilities mentioned in the job description, like developing personalised support plans and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Compassion
Since this role is all about supporting tenants, be ready to share examples of how you've demonstrated compassion and empathy in previous roles. Think of specific situations where you’ve made a difference in someone’s life or helped them through a tough time. This will highlight your suitability for the position.
✨Communication is Key
Excellent written and verbal communication skills are essential for this role. Prepare to discuss how you’ve effectively communicated with customers or colleagues in the past. You might even want to practice answering common interview questions out loud to ensure you convey your thoughts clearly and confidently.
✨Be Organised and Ready
Given the need for strong organisational skills, come prepared with examples of how you manage priorities and meet deadlines. You could mention tools or methods you use to stay organised, especially when juggling multiple tasks. This will demonstrate your ability to handle the demands of the role effectively.