At a Glance
- Tasks: Support tenant engagement by handling enquiries and administrative tasks.
- Company: Uttlesford District Council, an inclusive and supportive employer.
- Benefits: Gain valuable experience in a dynamic environment with career growth opportunities.
- Other info: Open to all applicants, especially those from diverse backgrounds.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: GCSEs in Maths and English, strong communication, and admin skills required.
The predicted salary is between 24000 - 36000 € per year.
We are looking for a self‑motivated, enthusiastic individual to make a real difference in the support and smooth running of our Tenant Engagement Service. The main duties of the role include dealing with first line telephone enquiries, general administrative tasks, preparing documents, maintaining records and systems, and providing data and information to support the tenant engagement team, tenant and leaseholder panel, and the complaints team.
Applicants should have strong administrative abilities and be able to work accurately in a busy working environment. GCSEs in Maths and English and good written and verbal communication skills are essential together with a working knowledge of the Microsoft Office Suite.
The ideal candidate for this role will be calm, organised, and can use their own initiative. They will enjoy general administrative tasks and can communicate with people at all levels and by a variety of methods; they will be prepared for the unexpected.
For an informal discussion to learn more about this role please contact Nicole Shephard‑Lewis.
To find out more and apply please visit. The date for completed applications is Sunday 15 March 2026.
Uttlesford District Council is an inclusive employer, and we welcome applications from all. We are proud to be a Disability Confident Employer and a Fostering Friendly Employer and proud to support our Care Leavers and the Armed Forces Covenant. Anyone disclosing a disability or is a Care leaver or is a member of the Armed Forces community (Veteran/Service leaver, Reserve Forces, or their Spouses/Partners or Cadet Force Adult Volunteer) whose application meets the essential criteria for the post will be guaranteed an interview.
Tenant Engagement Assistant in Saffron Walden employer: Uttlesford District Council
Uttlesford District Council is an excellent employer that values inclusivity and diversity, offering a supportive work environment for all employees. With a strong commitment to employee growth, the council provides opportunities for professional development and encourages staff to engage with the community meaningfully. Located in a vibrant area, the council fosters a collaborative culture where every team member can contribute to enhancing tenant engagement and making a positive impact.
Contact Detail:
Uttlesford District Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Engagement Assistant in Saffron Walden
✨Tip Number 1
Get to know the company! Research Uttlesford District Council and their Tenant Engagement Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with enquiries and supporting various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed tasks or projects in the past. This will demonstrate your ability to stay calm and organised in a busy environment, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to highlight your administrative abilities and any relevant experience!
We think you need these skills to ace Tenant Engagement Assistant in Saffron Walden
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for tenant engagement shine through in your application. We want to see how excited you are about making a difference and supporting our community!
Tailor Your CV:Make sure your CV highlights your strong administrative skills and experience with Microsoft Office. We love seeing how your background aligns with the role, so don’t hold back!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Tenant Engagement Assistant role. Share specific examples of your communication skills and how you handle busy environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Uttlesford District Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Tenant Engagement Assistant role. Familiarise yourself with the key responsibilities like handling enquiries and maintaining records. This will help you demonstrate your enthusiasm and suitability for the position.
✨Show Off Your Communication Skills
Since strong written and verbal communication skills are essential, prepare examples of how you've effectively communicated in previous roles. Think about times when you dealt with enquiries or resolved issues, as this will showcase your ability to engage with tenants and colleagues alike.
✨Get Comfortable with Microsoft Office
Brush up on your Microsoft Office skills, especially Word and Excel, as these will be crucial for administrative tasks. Consider doing a quick online tutorial or two to refresh your knowledge, so you can confidently discuss your proficiency during the interview.
✨Prepare for the Unexpected
The job requires someone who can handle surprises calmly. Think of scenarios where you had to adapt quickly or solve problems on the spot. Sharing these experiences will show that you're not only organised but also ready to tackle whatever comes your way.
