At a Glance
- Tasks: Support Planning and Building Control Officers with administrative and customer service tasks.
- Company: Uttlesford Council, a family-friendly organisation focused on community development.
- Benefits: Generous annual leave, leisure discounts, pension scheme, and a healthy work-life balance.
- Other info: Full-time roles with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a real difference in your community.
- Qualifications: Strong accuracy, technical skills, and excellent customer service abilities required.
The predicted salary is between 30000 - 40000 € per year.
1 x Permanent and 1 x Temporary Maternity Cover up to 12 Months. Planning and Building Control are central to the Council’s work, helping our communities develop and flourish in a sustainable way. We are looking to recruit two individuals to join our Registration Team; one in a permanent position and one providing maternity cover. Both roles are full-time (37 hours per week).
As a Registration Officer, you will play a key role within the Support Team, working closely with professional Planning and Building Control Officers to provide high-quality administrative and customer service support. To be successful in this role you must have a high level of accuracy and technical expertise across multiple systems. Confidence and the ability to multitask between a wide range of processes including assisting with Planning Enforcement administration and Appeal Inquiries/Hearings, amongst other things is required. You will also have a methodical and organised approach to your workload, be calm under pressure with the ability to work to strict deadlines. High level of customer service skills will be needed.
We are committed to delivering a strong customer focus with an emphasis on effective team working. Both roles are based on a 37‑hour working week, Monday to Thursday 8.30am–5.00pm, and Friday 8.30am–4.30pm.
Benefits: Uttlesford is a family friendly Council. We encourage and support our employees to have a healthy work life balance as well as offering a range of benefits including generous annual leave, plus bank holidays (pro-rata), leisure centre discounts, membership of the Local Government Pension Scheme and an online platform offering discounts from online retailers.
Planning and Building Control Registration Officer in Saffron Walden employer: Uttlesford District Council
Uttlesford District Council is an excellent employer, offering a supportive and family-friendly work environment that prioritises a healthy work-life balance. Employees benefit from generous annual leave, leisure centre discounts, and membership in the Local Government Pension Scheme, alongside opportunities for professional growth within a collaborative team dedicated to serving the community effectively.
Contact Detail:
Uttlesford District Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning and Building Control Registration Officer in Saffron Walden
✨Tip Number 1
Network like a pro! Reach out to people in the Planning and Building Control field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the Council’s recent projects and initiatives. Show us you’re genuinely interested in how we help communities flourish, and be ready to discuss how your skills can contribute.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle inquiries or complaints. We want to see how you’d keep calm under pressure and maintain a high level of service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Planning and Building Control Registration Officer in Saffron Walden
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Registration Officer. We want to see how you can contribute to our team and support our community effectively.
Showcase Your Customer Service Skills:Since high-level customer service is key for this role, don’t forget to include examples of how you've excelled in customer interactions. We love to see candidates who can demonstrate their ability to handle queries and provide top-notch support.
Be Methodical and Organised:In your application, emphasise your organisational skills and your ability to manage multiple tasks. We’re looking for someone who can juggle various processes while maintaining accuracy, so share any relevant experiences that showcase this.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Uttlesford District Council
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Planning and Building Control Registration Officer. Familiarise yourself with the processes involved in planning enforcement and appeal inquiries, as well as the systems you'll be using. This will show your technical expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Since high-level customer service is crucial for this position, prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to remain calm under pressure and how you prioritised tasks to meet deadlines.
✨Demonstrate Team Spirit
This role involves working closely with a team, so be ready to discuss how you contribute to effective teamwork. Share instances where you've collaborated with others to achieve a common goal, and emphasise your methodical approach to workload management.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
