Housing Options Officer (Domestic Abuse Lead) in Saffron Walden

We are seeking an experienced professional to join the Council’s Housing Options Team focusing on preventing homelessness and offering help and advice to customers who are in housing need and may be vulnerable. We need people who can comprehend the complex needs of individuals within our community and who will relish the challenge of finding solutions for them.

As the Domestic Abuse Lead Officer, you will manage a caseload of housing applications from victims of domestic abuse, ensuring timely and compassionate support. You will also build strong partnerships with internal teams, external agencies, and accommodation providers to deliver effective solutions.

Ideally you will already be working within the housing sector and have a good understanding of a local authority’s homelessness duties. However, we would also consider applications from people who have other relevant experience and the skills needed to work within this frontline team.

Other essential requirements for this post are great customer care skills, the ability to think creatively, to be encouraging, persuasive and to be able to work flexibly.

Uttlesford District Council is a family friendly Council. We encourage and support our employees to have a healthy work life balance as well as offering a range of benefits including generous annual leave, plus bank holidays (pro-rata), leisure centre discounts, membership of the Local Government Pension Scheme and an online platform offering discounts from online retailers.

For an informal discussion please contact Ross Hefford on 01799 510560 or Bal Nijjar on 01799 510490.

To find out more and apply please visit https://www.uttlesford.gov.uk/jobs-careers

Closing date for completed applications is Wednesday 28 January 2026.

Uttlesford District Council is an inclusive employer, and we welcome applications from all. We are proud to be a Disability Confident Employer and a Fostering Friendly Employer and proud to support our Care Leavers and the Armed Forces Covenant. Anyone disclosing a disability or is a Care leaver or is a member of the Armed Forces community (Veteran/Service leaver, Reserve Forces, or their Spouses/Partners or Cadet Force Adult Volunteer) whose application meets the essential criteria for the post will be guaranteed an interview.