Housing Options – Homelessness Prevention Officer in Saffron Walden

We are seeking a Homelessness Prevention Officer to join the Council’s Housing Options Team focusing on preventing homelessness and offering help and advice to customers who are in housing need and may be vulnerable.

The purpose of this role is to provide a front-line, customer‑focussed service to individuals and families experiencing housing difficulties. To assess housing needs and provide advice to prevent and relieve homelessness.

You don’t need experience across all aspects of the job as training will be provided. You will need some knowledge of the team and its functions and experience of working in a customer service or advocacy and advice setting as this is central to the role.

This role will be based at the Council Offices in Saffron Walden and is mainly office based but there will be some opportunity for home working.

Other essential requirements for this post are great customer care skills, the ability to think creatively, to be encouraging, persuasive and to be able to work flexibly.

Uttlesford District Council is a family friendly Council. We encourage and support our employees to have a healthy work life balance as well as offering a range of benefits including generous annual leave, plus bank holidays (pro‑rata), leisure centre discounts, membership of the Local Government Pension Scheme and an online platform offering discounts from online retailers.

For an informal discussion please contact Ross Hefford on 01799 510560 or Bal Nijjar on 01799 510490.

To find out more and apply please visit https://www.uttlesford.gov.uk/jobs-careers

Closing date for completed applications is Wednesday 28 January 2026.

Uttlesford District Council is an inclusive employer, and we welcome applications from all. We are proud to be a Disability Confident Employer and a Fostering Friendly Employer and proud to support our Care Leavers and the Armed Forces Covenant. Anyone disclosing a disability or is a Care leaver or is a member of the Armed Forces community (Veteran/Service leaver, Reserve Forces, or their Spouses/Partners or Cadet Force Adult Volunteer) whose application meets the essential criteria for the post will be guaranteed an interview.