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- Tasks: Support overseas arrivals in finding housing solutions and prevent homelessness.
- Company: Join Uttlesford District Council, a supportive and inclusive employer.
- Benefits: Enjoy flexible working, a diverse team, and opportunities for personal growth.
- Why this job: Make a real impact in the community while developing your skills in a rewarding environment.
- Qualifications: Experience in housing or homelessness is preferred; strong customer care skills are essential.
- Other info: Guaranteed interviews for applicants from underrepresented groups.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced housing professional to join the council’s Housing Options Team. You would become a member of a small team focusing on preventing homelessness and offering help and advice to customers who are in housing need and may be vulnerable. We need someone who can comprehend the often complex needs of individuals within our community and who will relish the challenge of finding solutions for them. This role will be the lead officer visiting and supporting a caseload of overseas arrivals from Ukraine and Afghanistan supporting them to navigate their housing options and homelessness.
Ideally you will already be working within the homelessness sector and have a good understanding of a local authority’s homelessness duties. However we would also consider applications from people who have other relevant experience within housing and the skills needed to work within this frontline team.
Other essential requirements for this post are great customer care skills, the ability to think creatively, to be encouraging, persuasive and to be able to work flexibly.
For an informal discussion please contact Ross Hefford at rhefford@uttlesford.gov.uk or 01799 510560.
To find out more and apply please visit https://www.uttlesford.gov.uk/jobs-careers
Closing date for completed applications is Sunday 10 August 2025
It is intended that interviews will be held on 18 August 2025
CVs will not be accepted.
Uttlesford District Council is an inclusive employer, and we welcome applications from all. We are proud to be a Disability Confident Employer and a Fostering Friendly Employer and proud to support our Care Leavers and the Armed Forces Covenant. Anyone disclosing a disability or is a Care leaver or is a member of the Armed Forces community (Veteran/Service leaver, Reserve Forces, or their Spouses/Partners or Cadet Force Adult Volunteer) whose application meets the essential criteria for the post will be guaranteed an interview.
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Housing Options Officer (Overseas Arrivals Lead) employer: Uttlesford District Council
Contact Detail:
Uttlesford District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer (Overseas Arrivals Lead)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by overseas arrivals, particularly those from Ukraine and Afghanistan. Understanding their unique circumstances will help you demonstrate your empathy and ability to provide tailored support during interviews.
✨Tip Number 2
Network with professionals already working in the homelessness sector or local authorities. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations when applying.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully navigated complex housing situations. Highlighting your problem-solving skills and creativity in these instances will showcase your suitability for the role.
✨Tip Number 4
Reach out to Ross Hefford for an informal chat about the position. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you tailor your approach during the interview.
We think you need these skills to ace Housing Options Officer (Overseas Arrivals Lead)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Options Officer position. Highlight your relevant experience in homelessness and housing sectors.
Tailor Your Application: Customise your CV and cover letter to reflect the skills and experiences that align with the role. Emphasise your customer care skills, creativity in problem-solving, and flexibility in working with vulnerable individuals.
Showcase Relevant Experience: If you have experience working with overseas arrivals or within local authority housing duties, make sure to detail this in your application. Use specific examples to demonstrate your understanding of the complexities involved.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos to make a strong impression.
How to prepare for a job interview at Uttlesford District Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Options Officer, especially in relation to supporting overseas arrivals. Familiarise yourself with the specific challenges faced by individuals from Ukraine and Afghanistan.
✨Showcase Your Experience
Be prepared to discuss your previous experience in the homelessness sector or relevant housing roles. Highlight any specific cases where you've successfully helped vulnerable individuals navigate their housing options.
✨Demonstrate Customer Care Skills
Since great customer care skills are essential for this role, think of examples where you've provided excellent service. Be ready to explain how you can be encouraging and persuasive when dealing with clients in distress.
✨Think Creatively
The ability to think creatively is crucial in this position. Prepare to discuss innovative solutions you've implemented in past roles or brainstorm potential strategies for helping overseas arrivals with their housing needs.
