At a Glance
- Tasks: Join a dynamic team to manage IT projects and ensure seamless system integration.
- Company: Exciting Glasgow-based tech company with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible working options.
- Other info: Great career growth opportunities in a fast-paced environment.
- Why this job: Make a real impact by delivering top-notch IT solutions and support.
- Qualifications: Experience in IT support or project engineering, with strong technical skills.
The predicted salary is between 30000 - 40000 £ per year.
Utopian Professional Recruitment are working in partnership with our Glasgow based client who are expanding and looking to recruit an IT Project Engineer to join them on a full time basis, for a period of 18mths.
As a key member of the IT department, you will spend time on a variety of projects.
The main focus will be on the seamless integration of systems and services whilst playing a critical role in maintaining their infrastructure.
Working closely with teams across the business and delivering first class IT solutions and support.
Your main responsibilities will include
- Project Planning and Coordination: Develop and manage project plans, timelines, and resources to ensure successful delivery of IT projects.
- System Implementation: Oversee the deployment, installation, and configuration of IT infrastructure, systems, and software to meet client requirements.
- Internal Client Communication: Serve as the primary point of contact for Internal clients, ensuring clear communication and regular project updates to stakeholders.
- Collaboration with Internal Teams: Work closely with engineering, development, and operations teams to deliver technical solutions and ensure project success.
- Quality Assurance: Monitor and ensure that all systems, software, and IT solutions meet quality standards and are compliant with the industry’s best practices.
- Troubleshooting and Issue Resolution: Identify, troubleshoot, and resolve complex IT issues in a timely and effective manner.
- Documentation and Reporting: Maintain detailed records of project progress, technical configurations, and support incidents for future reference and analysis.
- System Upgrades and Maintenance: Plan and execute system updates, patches, and preventive maintenance to ensure optimal performance and security of IT systems.
- Risk Management: Identify and mitigate potential risks related to system performance, security, or project delays.
- Training and Support: Provide training to end-users on new systems and technologies, ensuring they are equipped to utilise solutions effectively.
- Continuous Improvement: Stay up to date with emerging technologies and industry trends, recommending improvements to IT systems and processes.
- Vendor Management: Liaise with third-party vendors for procurement of IT hardware, software, and services as required for project execution.
- To be considered for this opportunity, we are looking for the following:
- Proven experience in a Project Engineer role or IT support role within an MSP environment
- Excellent technical knowledge across a variety of technologies, including:
- Microsoft Office 365, Exchange, and Active Directory.
- Networking (TCP/IP, DNS, DHCP, VPN, VLANs).
- Virtualization (VMware, Hyper-V).
- Cloud platforms (Azure, AWS, Google Cloud).
- IT security (firewalls, antivirus, endpoint protection).
- Strong communication skills, both written and verbal, with the ability to interact with clients in a clear, non-technical way.
- Experience with backup solutions, disaster recovery, and business continuity planning is a plus.
- A commercial-focused mindset and a commitment to delivering high-quality IT services.
- Ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced MSP environment.
- Problem-solving mindset with a proactive approach to identifying and resolving IT issues before they affect clients.
- Strong organisational and time management skills.
- Desire to continuously develop technical expertise and stay up to date with emerging IT trends.
- Reward
- Excellent starting salary which will be discussed at time of application
- Generous holiday allowance
- Excellent training and a clear career path
- Pension
- Flexible working upon request
- Life Assurance
- Various incentives and rewards
- Opportunity to work from home
- Hours of Work – 33.75hrs per week (full time)
- Please Note: This will be an office based role, located in Glasgow City Centre
- Next Steps
For further information, please apply by emailing your CV to Utopian Recruitment ASAP. Our client is looking to interview and recruit these positions as soon as possible.
- To keep up to date with current opportunities be sure to follow the
- Utopian Professional Recruitment page on Linked In, Instagram & Facebook
Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it isn’t always possible.
If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.
Equal Opportunities
Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
Requirements
Utopian Professional Recruitment are working in partnership with our Glasgow based client who are expanding and looking to recruit an IT Project Engineer to join them on a full time basis, for a period of 18mths.
As a key member of the IT department, you will spend time on a variety of projects.
The main focus will be on the seamless integration of systems and services whilst playing a critical role in maintaining their infrastructure.
Working closely with teams across the business and delivering first class IT solutions and support.
Your main responsibilities will include
- Project Planning and Coordination: Develop and manage project plans, timelines, and resources to ensure successful delivery of IT projects.
- System Implementation: Oversee the deployment, installation, and configuration of IT infrastructure, systems, and software to meet client requirements.
- Internal Client Communication: Serve as the primary point of contact for Internal clients, ensuring clear communication and regular project updates to stakeholders.
- Collaboration with Internal Teams: Work closely with engineering, development, and operations teams to deliver technical solutions and ensure project success.
- Quality Assurance: Monitor and ensure that all systems, software, and IT solutions meet quality standards and are compliant with the industry’s best practices.
- Troubleshooting and Issue Resolution: Identify, troubleshoot, and resolve complex IT issues in a timely and effective manner.
- Documentation and Reporting: Maintain detailed records of project progress, technical configurations, and support incidents for future reference and analysis.
- System Upgrades and Maintenance: Plan and execute system updates, patches, and preventive maintenance to ensure optimal performance and security of IT systems.
- Risk Management: Identify and mitigate potential risks related to system performance, security, or project delays.
- Training and Support: Provide training to end-users on new systems and technologies, ensuring they are equipped to utilise solutions effectively.
- Continuous Improvement: Stay up to date with emerging technologies and industry trends, recommending improvements to IT systems and processes.
- Vendor Management: Liaise with third-party vendors for procurement of IT hardware, software, and services as required for project execution.
- To be considered for this opportunity, we are looking for the following:
- Proven experience in a Project Engineer role or IT support role within an MSP environment
- Excellent technical knowledge across a variety of technologies, including:
- Microsoft Office 365, Exchange, and Active Directory.
- Networking (TCP/IP, DNS, DHCP, VPN, VLANs).
- Virtualization (VMware, Hyper-V).
- Cloud platforms (Azure, AWS, Google Cloud).
- IT security (firewalls, antivirus, endpoint protection).
- Strong communication skills, both written and verbal, with the ability to interact with clients in a clear, non-technical way.
- Experience with backup solutions, disaster recovery, and business continuity planning is a plus.
- A commercial-focused mindset and a commitment to delivering high-quality IT services.
- Ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced MSP environment.
- Problem-solving mindset with a proactive approach to identifying and resolving IT issues before they affect clients.
- Strong organisational and time management skills.
- Desire to continuously develop technical expertise and stay up to date with emerging IT trends.
- Reward
- Excellent starting salary which will be discussed at time of application
- Generous holiday allowance
- Excellent training and a clear career path
- Pension
- Flexible working upon request
- Life Assurance
- Various incentives and rewards
- Opportunity to work from home
- Hours of Work – 33.75hrs per week (full time)
- Please Note: This will be an office based role, located in Glasgow City Centre
- Next Steps
For further information, please apply by emailing your CV to Utopian Recruitment ASAP. Our client is looking to interview and recruit these positions as soon as possible.
- To keep up to date with current opportunities be sure to follow the
- Utopian Professional Recruitment page on Linked In, Instagram & Facebook
Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it isn’t always possible.
If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.
Equal Opportunities
Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
IT Support Engineer in Glasgow employer: Utopian Professional Recruitment
Join a dynamic team in the heart of Glasgow, where your role as an IT Support Engineer will not only challenge you but also provide ample opportunities for professional growth. With a commitment to employee development, generous holiday allowances, and flexible working options, our client fosters a collaborative work culture that values innovation and quality service delivery. Experience a rewarding career with excellent training and a clear path for advancement while contributing to impactful IT projects.
Contact Details:
Utopian Professional Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Utopian Professional Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Utopian Professional Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Utopian Professional Recruitment!
✨Direct Apply to Utopian Professional Recruitment
Let's not forget to apply directly through the Utopian Professional Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Utopian Professional Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Utopian Professional Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Utopian Professional Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
