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For Companies At a Glance
- Tasks: Support financial planners and manage client interactions with top-notch admin skills.
- Company: Bespoke wealth management company experiencing exciting growth.
- Benefits: Generous holiday, healthcare, study support, and career progression opportunities.
- Why this job: Join a supportive team and kickstart your career in financial services.
- Qualifications: Graduate with strong admin skills and a passion for finance.
- Other info: Flexible work options and a friendly atmosphere await you!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Utopian Professional Recruitment Ltd are delighted to be appointed to work in partnership with a bespoke wealth management company who are going through a period of growth and looking to recruit a FS / Client Services Administrator.
This is a full time, permanent role and will primarily be office based with the opportunity to work from home one day per week after probation.
The Client Services Department is the backbone of the delivery of service provided to clients, both new and existing. Working as part of a hugely supportive team, you will be responsible for providing a first class administrative and business support service to the wider organisation.Â
Your main responsibilities will include:
Support the Financial Planner to deliver on agreed service levels and to manage the client advice journey by:
- Providing all necessary paperwork timeously for new and review planning meetings
- Adopting a good client-first culture and ensuring that every client interaction is a positive one
- Efficiently obtaining all necessary information about a client’s existing products using Letters of Authority, preparing illustrations and submitting new business
- Monitoring all new and existing business transactions to completion whilst keeping the client/Planner regularly updated
- Processing all existing client transactions including regular and one-off withdrawals, top-ups, Bed & ISAs etc
- Managing proposition changes, fund switches, rebalances not automatically carried out, POAs Trust Forms and any other transactions, as necessary
- Identifying clients due for review and following workflow to completion in line with processes
- Ensuring all client records across various softwares are set up and accurately maintained in line with inhouse processes and regulatory requirements
- Using internal systems as a task and workflow (including fee income) management system, setting up, completing and assigning tasks routinely to ensure a well-rounded and smooth client experience
- Supporting the Operations and Compliance functions by ensuring that all Management Information is accurate and readily accessible
- Supporting the Client Services Manager by ensuring that all defined processes are strictly adhered to within the team
- Carrying out any other activities or ad hoc project duties for the team as necessary
- Completing all mandatory learning within the deadlines, and adhering to conduct rules at all times
Skills and Experience
- A graduate with a genuine interest to progress into financial services and/or a background within financial services, wealth management or an IFA (not essential)
- Strong administrative experience
- Highly organised, self motivated and proactive
- Good knowledge of using Microsoft Office packages in particular Excel and Word
- IT literate
- Strong verbal and written communications skills
- Excellent interpersonal skills with individuals at all levels, internally and externally
- Flexible approach to work
- The ability to work on own initiative and also work as part of a team is desirable
Benefits
- Generous holiday allowance
- Fully training and ongoing personal development
- Group pension scheme
- Healthcare
- Study support
- Study material and exams fees paid
- Death in Service
- Great opportunities for career progression including all the support you need to reach your career goals
- Annual pay review: performance-linked pay increase and an annual bonus linked to company performance and KPIs
This is a fantastic opportunity for a ambitious and dedicated individual who has a passion for delivering work to the highest standards and is looking for a rewarding career.
In addition to an excellent support and development framework, you will be offered a competitive salary and the opportunity to work within a friendly team with a great working atmosphere in long-term employment.
If you have the required experience and would like to take your career to the next step, please send your CV to us ASAP!
Next Steps:
For further information, please apply by emailing your CV to Utopian Professional Recruitment ASAP.
To keep up to date with current opportunities be sure to follow the Utopian Professional Recruitment page on LinkedIn, Instagram & Facebook
Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it is not always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.
Equal Opportunities
Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
Financial Services Administrator employer: Utopian Professional Recruitment Services Ltd
Contact Detail:
Utopian Professional Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Services Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Financial Services Administrator, you'll need to interact with clients and colleagues regularly. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Financial Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Financial Services Administrator role. Highlight relevant experience and skills that match the job description, like your administrative prowess and any financial services background.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your genuine interest in the role and the company. Mention how you can contribute to the client-first culture and support the team effectively.
Showcase Your Skills: Don’t forget to showcase your IT skills, especially with Microsoft Office. If you have experience with Excel or Word, make it known! This is crucial for the role, so let us see what you’ve got.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Utopian Professional Recruitment Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of financial services and wealth management. Brush up on key terms and processes mentioned in the job description, like client advice journeys and transaction monitoring. This will show your genuine interest and help you engage in meaningful conversations.
✨Showcase Your Organisational Skills
As a Financial Services Administrator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised work and maintained accuracy, as this will resonate well with the interviewers.
✨Emphasise Teamwork
This role involves working closely with a supportive team, so be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to team success or supported colleagues, demonstrating your ability to work well with others.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.