VP, Product

Company Description Hi! We’re UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

We put people first. It’s all about you. It’s an incredibly exciting time at UW as our business continues to scale and this role is critical in bringing our North Star to life for our Customers. We believe utilities shouldn't be complex and our proposition turns that perception on its head - but to deliver it at scale, we need a commercially-minded Product leader, with a technology background, to take the complex and make it truly simple for our customers and partners.

You’ll bring a wealth of experience navigating multi-faceted businesses that are scaling at pace and thrive in high-challenge environments. Here are the key skills, experience and competencies we’re looking for you to bring:

• You’re a seasoned people-leader, having led large Product teams in a scaling, multi-product business;
• You’ve demonstrated, time and again, the ability to develop and drive the delivery of a complex product roadmap;
• You’re a technology evangelist with a strong knowledge of using AI and technology in complex businesses;
• You cut through complexity to make things simple;
• You’re data-led in your decision making and strategy development;
• You’re great at building relationships across the business, utilising your communication skills to influence and engage;
• You’re motivated and ambitious, both for yourself and the business you work for;
• You are an inspirational leader who really gets to know their people, empowers them to do great things and sets clear expectations to deliver;
• Previous experience in utilities and/or regulated industries is valued but not essential.

A hybrid role working from one of our London hubs 2 days per week.

Your team and the people you will work with… Reporting to our CPTO and working closely with our engineering, design and data leaders, you will lead our entire product function (c.40 people). You will be a key part of our Technology & Product Leadership team alongside VP, Engineering, Head of UX and Data Lead.

What you’ll do and how you will make an impact:

• Leading a team of 40 seasoned Product folk with 4 Heads of Product reporting directly to you; setting the direction and driving high performance;
• Fostering a positive product culture, where curiosity, collaboration, commerciality and diversity of thought are the norm;
• Levelling up the Product function through coaching and developing the team to deliver exceptional value;
• Cutting through the complexity and providing a clear vision and direction for Product at UW, working in close collaboration with peers in Technology, Commercial and Operations to deliver.

• Drive the creation of a product strategy and roadmap that aligns to the business priorities. Work with peers to deliver it. You’ll create the environment to make sure people can make it happen;
• Develop and deliver a consistent product vision, strategy and roadmap for all products within the domain space, working on multiple Products in a complex matrixed environment;
• Manage large, complex roadmaps and prioritise wisely to deliver value to our customers, partners and business;
• Clarify priorities and commitments and establish a culture of ownership and accountability;
• Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives;
• Dig into the data to help the business and product teams establish the right goals, targets and key performance indicators to motivate, engage, and drive successful delivery;
• Monitor the competitive landscape across our service lines and ensure we provide brilliant, best-in-class solutions for our customers.

• Embed new ways of working and structures between product, engineering, data and design;
• Create a cross-organisational working environment that ensures collaboration with key internal stakeholders to break down barriers and deliver the right products with speed and agility;
• Engage directly with customers and partners to gain deep understanding of their needs—use customer research, feedback and data to build iteratively and test/experiment innovative concepts and features.

So why pick UW? We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry benchmarked salary. We’ll share it during your first conversation;
• Share Options and a Save as You Earn scheme;
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements);
• Electric Car salary sacrifice scheme through Tusker;
• Discount on our services and you get our coveted Cashback Card for free;
• You’ll also get access to 100s of rewards and discounts through Perkbox;
• A matched contribution pension scheme and life assurance up to 4x your salary;
• You can also access free mortgage advice and a financial wellbeing tool;
• Family-friendly policies, designed to help you and your family thrive;
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP;
• Our wellbeing app Unmind supports your mental health;
• Belonging groups that help UW shape an even more inclusive future;
• A commitment to helping you develop your career journey through learning, coaching and new experiences.

Apply here! You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

Additional Information: Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.