Senior Service Designer: End-to-End Customer Journeys

Senior Service Designer: End-to-End Customer Journeys

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Utility Warehouse

At a Glance

  • Tasks: Enhance customer experiences by designing seamless service journeys across digital platforms.
  • Company: Utility Warehouse, committed to diversity and inclusion.
  • Benefits: Competitive salary, performance bonuses, and flexible working arrangements.
  • Other info: Dynamic environment with a focus on innovation and teamwork.
  • Why this job: Shape impactful customer journeys and collaborate with diverse teams.
  • Qualifications: Strong background in UX design, service blueprinting, and systems thinking.

The predicted salary is between 50000 - 65000 Β£ per year.

Utility Warehouse is seeking a Senior Service Designer to enhance customer experiences. In this role, you will drive service strategies and shape seamless customer journeys across digital platforms and operational touchpoints.

Key responsibilities include:

  • Creating Service Blueprints
  • Collaborating with various teams

Candidates should have a strong background in UX design, service blueprinting, and systems thinking to thrive in a dynamic environment.

Benefits include competitive salary, performance bonuses, flexible working arrangements, and a strong commitment to diversity and inclusion.

Senior Service Designer: End-to-End Customer Journeys employer: Utility Warehouse

Utility Warehouse is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary alongside performance bonuses and flexible working arrangements. Our inclusive work culture fosters collaboration and innovation, making it an ideal environment for Senior Service Designers to thrive while shaping impactful customer journeys across our digital platforms.

Utility Warehouse

Contact Details:

Utility Warehouse Recruitment Team

We think you need these skills to ace Senior Service Designer: End-to-End Customer Journeys

Service Design
Customer Journey Mapping
UX Design
Service Blueprinting
Systems Thinking
Collaboration Skills
Digital Platform Design