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- Tasks: Engage with customers, handle calls, and meet sales targets while providing excellent service.
- Company: Join UW, a dynamic company simplifying utilities with one bill for energy, broadband, mobile, and insurance.
- Benefits: Enjoy a competitive salary, commission, 33 days holiday, and various health perks.
- Why this job: Be part of a growing team with big ambitions, fostering personal development and inclusivity.
- Qualifications: Previous sales experience, strong communication skills, and a motivated attitude are essential.
- Other info: We welcome diverse applicants and provide equal opportunities for all.
The predicted salary is between 26800 - 37440 £ per year.
Location: Selkirk
Hours: 40 hours per week, between the hours of 8.15am and 5.45pm Monday to Saturday.
Salary: £26,800 plus monthly bonus
Start Date: 30th June and 4th August
We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money.
You’ll need to be a people person, with great sales skills. Active listening and understanding the customers' needs are key in this role so that an appropriate product can be offered to the customer.
- You’ll have previous sales experience
- You’ll need to be resilient and persuasive
- A 'can do’ attitude and motivated to improve yourself
- Able to meet targets
- Excellent relationship building skills
Your team and the people you will work with:
- New and Customer Retention
This team manages inbound calls from:
- Potential customers who are enquiring about our services and looking to join us.
- Existing customers who have service(s) with us who have indicated that they are looking to either cancel a service or their whole account.
- Existing customers who are contacting us to add an additional service to their account.
What to expect through the day as an Advisor:
- Meet call handling KPIs such as a minimum of 5 calls per hour and 90% adherence
- Hitting sales targets such as new customer or retention conversion %
- Going through your outstanding tasks and call backs
- Attend training and upskilling sessions
- Team huddles
Benefits:
- £26,800 plus commission
- 33 days holiday inclusive of Bank Holidays (Bank holidays open 10am to 4pm)
- A full induction and equipment provided with all costs covered by UW
- Discount on our services
- A matched contribution pension scheme and life assurance up to 4x your salary.
- Employee Assistance Programme including free counselling and legal advice
- Free virtual GP service plus discounts on healthcare and medical cash plans
- Enhanced family-friendly policies, designed to help you and your family thrive.
- Lots of opportunities to have fun with your team throughout the year, virtually and in person.
- Ongoing learning, development and training to ensure you thrive in your role
Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Sales Agent employer: Utility Warehouse
Contact Detail:
Utility Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Familiarise yourself with UW's services and values. Understanding their mission to simplify utilities will help you connect better with potential customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your active listening skills. Since the role requires understanding customer needs, consider role-playing scenarios with friends or family to enhance your ability to listen and respond effectively.
✨Tip Number 3
Prepare examples of your previous sales experiences where you successfully met targets or turned around a customer's decision. This will showcase your persuasive skills and resilience, which are crucial for this position.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn. This can provide insights into the company culture and expectations, helping you tailor your approach and questions during the interview process.
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Agent position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your previous sales experience in your CV and cover letter. Provide specific examples of how you've successfully met sales targets or built strong customer relationships in the past.
Showcase Your Skills: Demonstrate your active listening and persuasive skills in your application. Use clear examples to illustrate how you can understand customer needs and offer appropriate solutions.
Express Your Motivation: Convey your 'can do' attitude and motivation to improve yourself in your cover letter. Mention any relevant training or upskilling sessions you've attended that showcase your commitment to personal development.
How to prepare for a job interview at Utility Warehouse
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific achievements and how you met or exceeded targets in past roles. This will demonstrate your capability and confidence in a sales environment.
✨Demonstrate Active Listening
During the interview, practice active listening by responding thoughtfully to questions and showing that you understand the needs of the interviewer. This skill is crucial for the role, so make sure to convey your ability to listen and respond appropriately.
✨Exhibit a 'Can Do' Attitude
Employers love candidates who show enthusiasm and a positive mindset. Be ready to share examples of how you've tackled challenges in the past and how you maintain motivation, especially when faced with difficult situations.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview to assess your sales techniques. Practise common scenarios you might encounter as a Sales Agent, such as handling objections or upselling services, to showcase your persuasive skills.
