Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and enhance customer experiences across multiple channels with innovative service blueprints.
- Company: Leading utility services provider in Greater London with a focus on customer satisfaction.
- Benefits: Flexible working, competitive salary, matched pension scheme, and great perks.
- Why this job: Shape user experiences and lead impactful projects in a dynamic environment.
- Qualifications: Significant UX design experience, especially in regulated sectors, with mentoring skills.
- Other info: Remote-first role with opportunities for professional growth and development.
The predicted salary is between 42000 - 60000 £ per year.
A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.
Candidates should have significant UX design experience, particularly in regulated sectors, and demonstrate a strong ability to mentor peers.
This position offers flexible working arrangements and various benefits, including an industry-benchmarked salary and a matched-contribution pension scheme.
Remote-First Lead Service Designer End-to-End Experience in London employer: Utility Warehouse
Contact Detail:
Utility Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-First Lead Service Designer End-to-End Experience in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in regulated sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your UX design experience and showcases your ability to create service blueprints and journey maps. Make it easy for potential employers to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design and customer experience. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Remote-First Lead Service Designer End-to-End Experience in London
Some tips for your application 🫡
Show Off Your UX Skills: Make sure to highlight your significant UX design experience in your application. We want to see how you've tackled challenges in regulated sectors and what innovative solutions you've come up with!
Craft a Compelling Narrative: When writing your application, tell us a story about your journey as a service designer. We love seeing how you've managed customer experiences and led multi-service initiatives, so don’t hold back!
Mentorship Matters: Since mentoring peers is key for this role, share examples of how you've supported and guided others in your previous positions. We’re all about collaboration and growth here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Utility Warehouse
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service design principles, especially in regulated sectors. Brush up on creating service blueprints and journey maps, as these will likely be key topics during your interview.
✨Showcase Your UX Experience
Prepare to discuss your significant UX design experience with concrete examples. Highlight projects where you’ve improved customer experiences and how your designs have led to successful outcomes.
✨Demonstrate Mentorship Skills
Since mentoring peers is part of the role, think of instances where you’ve guided others. Be ready to share how you’ve helped colleagues grow in their roles and the impact it had on the team.
✨Embrace the Remote-First Culture
Familiarise yourself with remote working best practices. Discuss how you’ve successfully collaborated with teams in a remote setting and how you plan to maintain effective communication and engagement in this role.
