At a Glance
- Tasks: Lead the motor insurance category, driving performance and strategic direction.
- Company: Join UW, a forward-thinking company simplifying utilities for everyone.
- Benefits: Enjoy competitive salary, performance bonuses, and flexible working options.
- Other info: Inclusive culture with growth opportunities and exciting company events.
- Why this job: Make a real impact in a dynamic environment with big ambitions.
- Qualifications: Expertise in motor insurance and product management required.
The predicted salary is between 50000 - 65000 £ per year.
Company Description
Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Job Description
We deliver progress. As our Motor Insurance Category Manager, you will take ownership of the product's performance and strategic direction. You will make an impact by:
- Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features.
- Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards.
- Managing Performance: Balancing target financial results with the delivery of good customer outcomes.
- Strategic Research: Conducting market research to support the wider insurance strategy.
- Supplier Management: Managing contracts, service levels, and performance of our insurance partners.
- Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes.
You will join our Commercial team, acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members.
Qualifications
To be successful, you will bring:
- Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment.
- Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy.
- Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews.
- Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements.
- Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers.
- FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process.
- Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy.
Additional Information
Why join UW? We have big ambitions, which means plenty of challenges to tackle and solutions for you to build. We’re looking for people who want to roll up their sleeves and get involved.
Our benefits:
- Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
- Performance bonus: An annual discretionary bonus ranging from 15-40%.
- Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
- Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
- Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
- UW discounts: Save on our services and get a free Cashback Card.
- Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
- Family first: Policies designed to help you and your family thrive.
- Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
- Sabbaticals: An eight-week paid sabbatical after four years of service.
- Growth: A dedicated learning and development budget and bi-annual promotion cycles.
- Inclusion: Join belonging groups that help shape our culture.
- Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
Apply here
You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Luke de Pledge will be your point of contact throughout the recruitment process. Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Category Manager - Motor Insurance in London employer: Utility Warehouse
At UW, we prioritise our people and foster a collaborative work culture that encourages innovation and personal growth. As a Category Manager in Motor Insurance, you will enjoy competitive salaries, flexible working options including a four-day week, and a strong commitment to your professional development through dedicated learning budgets and bi-annual promotions. With a focus on inclusivity and employee well-being, UW offers unique benefits such as the opportunity to work abroad and generous holiday allowances, making it an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Category Manager - Motor Insurance in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching UW and its mission. Understand their products and values so you can show how you align with their goals. Tailor your answers to reflect your deep motor insurance knowledge and product management experience.
✨Tip Number 3
Practice your negotiation skills! As a Category Manager, you'll need to influence stakeholders. Role-play scenarios with friends or mentors to build confidence in discussing terms and resolving escalations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team at UW.
We think you need these skills to ace Category Manager - Motor Insurance in London
Some tips for your application 🫡
Show Your Passion for Motor Insurance:When writing your application, let your enthusiasm for motor insurance shine through! Share specific experiences that highlight your deep knowledge and how you've tackled challenges in the industry. We love seeing candidates who are genuinely excited about what they do.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your product management experience and governance expertise, and don’t forget to mention any relevant technical skills. This helps us see how you fit into our vision at UW!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your achievements and how they relate to the role of Category Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at UW!
How to prepare for a job interview at Utility Warehouse
✨Know Your Stuff
Make sure you brush up on your motor insurance knowledge. Understand policy wordings, underwriting rules, and the trading environment inside out. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data analysis in previous roles. Be ready to share specific examples of how you've interpreted sales, claims, and financial data to inform strategy. This is crucial for a Category Manager position, so make it count!
✨Demonstrate Your Negotiation Prowess
Think of instances where you've successfully negotiated with third-party insurers or managed contracts. Highlight your approach to resolving escalations and ensuring fair outcomes. This will showcase your ability to handle high-stakes situations effectively.
✨Be Ready to Collaborate
Since you'll be working closely with various teams, prepare to discuss your experience collaborating with Product and Engineering squads. Share how you've translated complex insurance concepts into technical requirements, as this will demonstrate your ability to bridge the gap between different departments.
