At a Glance
- Tasks: Drive motor insurance strategy and manage product performance with analytical skills.
- Company: Join a forward-thinking company that values diversity and inclusion.
- Benefits: Enjoy a competitive salary, flexible work options, and generous holiday allowance.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: Expertise in motor insurance and strong product management experience required.
The predicted salary is between 60000 - 80000 £ per year.
In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do.
As our Motor Insurance Category Manager, you will take ownership of the product's performance and strategic direction. You will make an impact by:
- Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features.
- Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards.
- Managing Performance: Balancing target financial results with the delivery of good customer outcomes.
- Strategic Research: Conducting market research to support the wider insurance strategy.
- Supplier Management: Managing contracts, service levels, and performance of our insurance partners.
- Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes.
You will join our Commercial team, acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members.
Qualifications
- Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment.
- Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy.
- Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews.
- Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements.
- Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers.
- FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process.
- Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy.
Benefits
- Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
- Performance bonus: An annual discretionary bonus ranging from 15-40%.
- Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
- Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
- Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
- UW discounts: Save on our services and you’ll also get access to 100s of rewards and discounts through Perkbox.
- Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
- Family first: Policies designed to help you and your family thrive.
- Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
- Sabbaticals: An eight-week paid sabbatical after four years of service.
- Growth: A dedicated learning and development budget and bi-annual promotion cycles.
- Inclusion: Join belonging groups that help shape our culture.
- Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
Equal Opportunity
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Category Manager Motor in City of Westminster employer: Utility Warehouse
As a Category Manager for Motor Insurance at our company, you will thrive in a dynamic and inclusive work environment that prioritises employee well-being and professional growth. With competitive salaries, flexible working options including a four-day week, and a strong focus on personal development, we empower our team to make meaningful contributions while enjoying a healthy work-life balance. Join us to be part of a culture that celebrates diversity and innovation, ensuring that every voice is heard and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Category Manager Motor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their motor insurance offerings and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! As a Category Manager, you'll need to influence stakeholders. Role-play scenarios with friends or mentors to build confidence in discussing terms and resolving conflicts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Category Manager Motor in City of Westminster
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your deep knowledge of motor insurance in your application. We want to see how your experience aligns with the role, especially when it comes to policy wordings and underwriting rules.
Be Data-Driven:Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical skills. Share examples of how you've used data to inform strategy or improve performance in previous roles.
Tailor Your Application:Take the time to tailor your application to our job description. Use the same language we do and make connections between your past experiences and the responsibilities listed in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine!
How to prepare for a job interview at Utility Warehouse
✨Know Your Stuff
Make sure you brush up on your motor insurance knowledge. Understand policy wordings, underwriting rules, and the trading environment inside out. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data analysis in previous roles. Be ready to share specific examples of how you've interpreted sales, claims, or financial data to inform strategy. This will demonstrate your analytical thinking and how it can drive results.
✨Master the Art of Negotiation
Since you'll be influencing stakeholders, think of past experiences where you've successfully negotiated with third-party insurers or managed complex escalations. Highlight these stories during your interview to showcase your negotiation skills and sound judgment.
✨Be a Team Player
Collaboration is key in this role, so be prepared to talk about how you've worked with cross-functional teams in the past. Share examples of how you've collaborated with product and engineering squads to turn business goals into actionable plans, showing that you can work well with others.
