Utility Warehouse Limited is seeking a Senior Service Designer to shape end-to-end customer experiences across digital, human, and operational touchpoints. You will collaborate with Product, Engineering, Operations, and Commercial teams to balance customer needs with business priorities and drive scalable, usable services.
You will lead service blueprinting, journey mapping, and systems thinking while mentoring peers, elevating design standards, and aligning roadmaps with the overall service
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Senior Service Designer - Remote-First & Strategic CX in London employer: Utility Warehouse Limited
At UW, we pride ourselves on being an exceptional employer that prioritises our people and their growth. As a Senior Software Engineer in our Partner team, you'll enjoy a flexible, remote-first work culture that encourages innovation and collaboration, while also benefiting from competitive salaries, performance bonuses, and the unique opportunity to work a four-day week. Join us in our mission to simplify utilities for everyone, and be part of a dynamic team where your contributions truly matter.
