At a Glance
- Tasks: Lead motor insurance strategy and collaborate with teams to enhance customer experience.
- Company: Join UW, a forward-thinking company simplifying utilities for everyone.
- Benefits: Enjoy competitive salary, flexible work options, and generous holiday allowance.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: Expertise in motor insurance and product management required.
The predicted salary is between 50000 - 65000 £ per year.
Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
We put people first. In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do.
As our Motor Insurance Category Manager, you will take ownership of the product's performance and strategic direction. You will make an impact by:
- Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features.
- Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards.
- Managing Performance: Balancing target financial results with the delivery of good customer outcomes.
- Strategic Research: Conducting market research to support the wider insurance strategy.
- Supplier Management: Managing contracts, service levels, and performance of our insurance partners.
- Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes.
You will join our Commercial team, acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members.
To be successful, you will bring:
- Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment.
- Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy.
- Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews.
- Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements.
- Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers.
- FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process.
- Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy.
We have big ambitions, which means plenty of challenges to tackle and solutions for you to build. We’re looking for people who want to roll up their sleeves and get involved.
Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
Performance bonus: An annual discretionary bonus ranging from 15-40%.
Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
UW discounts: Save on our services and get a free Cashback Card.
Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
Family first: Policies designed to help you and your family thrive.
Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
Sabbaticals: An eight-week paid sabbatical after four years of service.
Growth: A dedicated learning and development budget and bi-annual promotion cycles.
Inclusion: Join belonging groups that help shape our culture.
Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
Apply here. You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Luke de Pledge will be your point of contact throughout the recruitment process. Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Category Manager Motor in London employer: Utility Warehouse Limited
At UW, we prioritise our people and foster a collaborative work culture that encourages innovation and personal growth. As a Category Manager for Motor Insurance, you will benefit from a competitive salary, flexible working options including a four-day week, and a strong focus on employee development through dedicated learning budgets and promotion cycles. Join us in our mission to simplify utilities while enjoying unique perks like the ability to work abroad and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Category Manager Motor in London
✨Tip Number 1
Get to know UW inside out! Research their mission, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to motor insurance and product management. Use the STAR method to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at UW.
We think you need these skills to ace Category Manager Motor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to make an impact in the motor insurance space.
Tailor Your Experience:Make sure to highlight your relevant experience in motor insurance and product management. We’re looking for specific examples that demonstrate your expertise and how it aligns with our mission at UW.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Category Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Utility Warehouse Limited
✨Know Your Stuff
Make sure you brush up on your motor insurance knowledge. Understand policy wordings, underwriting rules, and the trading environment inside out. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Strategic Mindset
Prepare to discuss how you've defined product roadmaps or managed the insurance product lifecycle in the past. Be ready to share specific examples of how you've balanced financial results with customer outcomes, as this is key for the Category Manager role.
✨Demonstrate Your Negotiation Skills
Since you'll be managing relationships with insurers, think of instances where you've successfully negotiated contracts or resolved disputes. Highlight your experience with the Financial Ombudsman Service and how you've handled high-stakes complaints.
✨Be a Team Player
This role involves collaboration with various teams, so be prepared to discuss how you've worked with Product and Engineering squads in the past. Share examples of how you've translated complex insurance concepts into actionable technical requirements to deliver seamless experiences.
