Insurance Compliance Manager

We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money.

As we continue to grow our Financial Services compliance team, we’re looking for a Compliance Manager to bolster our expertise in the general insurance space. You'll bring solid compliance advisory experience (as opposed to compliance monitoring) and knowledge of general insurance products, to join us as we continue to grow and develop our suite of products in insurance, payments and consumer credit.

To thrive in this role, you’ll be a natural relationship builder who acts as a trusted partner to our first line of defence, keeping a clear head and offering perspective when tricky compliance incidents crop up. You excel at communication clarity—translating complex regulatory jargon, FCA expectations, and financial crime rules into straightforward, actionable advice for stakeholders at all levels. Digging into the nitty-gritty of scripts, financial promotions, or process design is second nature to you, thanks to your sharp eye for detail. You also bring agility and pragmatism to the table, solving problems with a creative, proportionate mind to find the most appropriate business solutions for our Insurance, Consumer Credit, and Cashback Card products rather than just applying standard methods.

This role reports to the Senior Financial Services Compliance Manager and will be joining a wider team of Legal & Compliance professionals. You'll interact with Senior leaders and colleagues across this business to deliver an effective second line of defence advisory service for our FS products.

These are the key responsibilities of the role:

• Second line of defence advice: Being a trusted ‘second line of defence’ advisor to provide oversight and advice to ensure our policies, procedures and processes help us achieve our business objectives while appropriately reflecting the FCA’s expectations, Financial Crime legislation and other relevant regulations.
• Compliance monitoring and reporting: Supporting assessments of the effectiveness of our internal controls, overseeing any work to mitigate gaps or issues. Preparing and submitting regulatory reports to the FCA and other third parties or regulatory bodies as appropriate, including Suspicious Activity Reports.
• Cross functional collaboration: Acting as a business partner to the first line of defence to support and educate on compliance matters and as a point of contact for internal queries related to regulatory compliance.
• Change management: Supporting change, whether driven by internal needs such as business development, or external needs such as regulatory change.

Key Experience Required:

• Second-line defence experience: You have solid experience in a second line of defence, advisory, compliance role in financial services.
• Insurance product expertise: Essential experience working with general insurance products.
• Regulatory & financial crime knowledge: Strong knowledge of regulatory compliance in an FCA regulated organisation is essential.
• Risk & change management: A proven track record of spotting compliance-related risks and opportunities, and finding proportionate responses in a changing environment.

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:

• An industry benchmarked salary.
• Performance bonus: An annual discretionary bonus ranging from 15-40%.
• Work-life balance: Flexible hybrid working with 1-2 days a week in the office in central London.
• Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
• UW discounts: Save on our services and get a free Cashback Card.
• Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
• Family first: Policies designed to help you and your family thrive.
• Flexible benefits: Options to access private health insurance, dental insurance, or gym membership.
• Inclusion: Join belonging groups that help shape our culture.
• Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.