Job Description
We are looking for a Data Product Manager who lives at the intersection of complex tech and commercial strategy. You will tackle the complex data integration challenges of a multi-utility business, combining product strategy, technical business analysis, and agile delivery. Your goal is to make sure our data products are purpose‑built to drive growth and efficiency.
Responsibilities:
- Setting the vision: Define the one‑year roadmap for the Data domain, look 3 to 6 months ahead to plan multi‑squad projects, manage complex trade‑offs, and set clear KPIs and OKRs.
- Building our Data & AI foundation: Work on building our brand‑new data warehouse as a robust data foundation, whilst owning the ongoing development of our AI infrastructure—including Chatbots and Agentic AI.
- Enabling self‑serve journeys: Help build self‑serve data tools so colleagues across UW can get the insights they need at their fingertips.
- Designing great features: Lead the design process for complex features and bridge the gap between multiple engineering teams to solve deep‑seated user pain points.
- Leading big deliveries: Manage the end‑to‑end delivery of large, multi‑quarter initiatives, make high‑stakes decisions (like feature deprecation or strategic pivots), and spot and manage any risks along the way.
- Aligning stakeholders: Act as an Ambassador for the Data team. Keep a complex mix of internal and external partners on the same page, manage blockers proactively, and present clear, compelling strategic narratives to senior leadership.
- Technical specs & integrations: Define complex, multi‑system feature sets, design API integrations, and guide data modelling discussions with engineers to make sure our systems talk to each other seamlessly.
Team: You’ll be joining a Data team that is rapidly expanding. As the new Data Product Manager, you will report to the Head of Data Science and serve as the key link between the Data squad and the wider business.
Qualifications
- Solid data literacy: You are comfortable with SQL and understand the Modern Data Stack (like BigQuery, Dataform, and APIs). You can chat with engineers about data modelling and AI integrations without getting lost.
- Full‑stack product thinking: Proven experience managing complex, internal data products in a fast‑growing business.
- Data‑driven leadership: You know how to use behavioural data, predictive modelling, and machine learning to build highly personalised customer journeys.
- Commercial smarts: You understand commercial concepts like LTV, CAC, Opex, and Capex, and factor them into your product and investment decisions.
- Smart decision‑making: Experience evaluating third‑party vendors (build vs. buy decisions) and integrating them into an existing tech ecosystem.
- Stakeholder management: Experience working with a range of stakeholders including highly technical specialists through to senior executives in commercial functions. You’ll be adept at building relationships, managing expectations firmly and delivering value.
- Strategic customer focus: You understand the internal customer deeply and build deep connections across the business to identify and analyse new growth opportunities.
Benefits
- Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
- Performance bonus: An annual discretionary bonus ranging from 15‑40%.
- Flexible working with a base office in central London.
- Work‑life balance: Optional four‑day working week (90% pay for 90% impact).
- Work from anywhere: Work abroad for up to three weeks, twice every tax year.
- Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
- UW discounts: Save on our services and access 100s of rewards and discounts through Perkbox.
- Future planning: Matched‑contribution pension scheme and life assurance (up to 4x salary).
- Family first: Policies designed to help you and your family thrive.
- Flexible benefits: Allowance for private health insurance, dental insurance, or gym membership.
- Sabbaticals: Eight‑week paid sabbatical after four years of service.
- Growth: Dedicated learning and development budget and bi‑annual promotion cycles.
- Inclusion: Join belonging groups that help shape our culture.
- Events: Company‑wide celebrations and awards.
Equal Employment Opportunity
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
