At a Glance
- Tasks: Lead the Motor Insurance category, driving performance and strategy while collaborating with diverse teams.
- Company: Join UW, a forward-thinking company simplifying utilities for everyone.
- Benefits: Enjoy a competitive salary, performance bonuses, flexible working, and generous holiday allowance.
- Other info: Embrace a culture of inclusion, learning, and celebration with exciting company events.
- Why this job: Make a real impact in a dynamic role with big ambitions and growth opportunities.
- Qualifications: Expertise in motor insurance and product management, with strong analytical and negotiation skills.
The predicted salary is between 50000 - 65000 £ per year.
Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do.
As our Motor Insurance Category Manager, you will take ownership of the product's performance and strategic direction. You will make an impact by:
- Defining the roadmap: Collaborating with technical teams to turn business goals into user stories and features.
- Ensuring Governance: Leading Annual Product Reviews and ensuring we meet all regulatory standards.
- Managing Performance: Balancing target financial results with the delivery of good customer outcomes.
- Strategic Research: Conducting market research to support the wider insurance strategy.
- Supplier Management: Managing contracts, service levels, and performance of our insurance partners.
- Resolving Escalations: Acting as the final point of escalation for high-stakes complaints and FOS disputes.
You will join our Commercial team, acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members.
To be successful, you will bring:
- Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment.
- Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy.
- Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews.
- Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements.
- Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers.
- FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process.
- Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy.
We have big ambitions, which means plenty of challenges to tackle and solutions for you to build. We’re looking for people who want to roll up their sleeves and get involved.
Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
Performance bonus: An annual discretionary bonus ranging from 15-40%.
Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
UW discounts: Save on our services and get a free Cashback Card.
Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
Family first: Policies designed to help you and your family thrive.
Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
Sabbaticals: An eight-week paid sabbatical after four years of service.
Growth: A dedicated learning and development budget and bi-annual promotion cycles.
Inclusion: Join belonging groups that help shape our culture.
Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Luke de Pledge will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.
Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Category Manager Motor employer: Utility Warehouse Limited
At UW, we prioritise our people and foster a collaborative work culture that empowers employees to take ownership of their roles. As a Category Manager for Motor Insurance, you will benefit from competitive salaries, flexible working options including a four-day week, and a strong focus on personal growth through dedicated learning budgets and promotion cycles. With a commitment to inclusivity and employee well-being, UW offers unique advantages such as the opportunity to work abroad and generous holiday allowances, making it an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Category Manager Motor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at UW. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on motor insurance trends and be ready to discuss how your experience aligns with UW's mission. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s showtime.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Category Manager Motor
Some tips for your application 🫡
Show Your Passion for Motor Insurance:When writing your application, let your enthusiasm for motor insurance shine through! Share specific examples of your experience and knowledge in the field to demonstrate why you're the perfect fit for this role.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the job description. Use keywords from the posting, like 'product management' and 'governance expertise', to show that you understand what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see your qualifications and how they relate to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Utility Warehouse Limited
✨Know Your Stuff
Make sure you brush up on your motor insurance knowledge. Understand policy wordings, underwriting rules, and the trading environment inside out. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've defined product roadmaps or managed the insurance product lifecycle in previous roles. Be ready to share specific examples of how you've balanced financial results with customer outcomes, as this is crucial for the Category Manager position.
✨Demonstrate Your Negotiation Skills
Since you'll be managing relationships with insurers, think of instances where you've successfully negotiated contracts or resolved disputes. Highlight your experience with the Financial Ombudsman Service and how you've handled high-stakes complaints.
✨Be Data Savvy
Familiarise yourself with interpreting sales, claims, and financial data. Be prepared to discuss how you've used data analysis to inform strategy in past roles. This will show that you can make data-driven decisions, which is key for driving results in this position.
