Braze CRM Architect: Master Customer Journeys

Braze CRM Architect: Master Customer Journeys

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Utility Warehouse Limited

At a Glance

  • Tasks: Lead the Customer Marketing team and design hyper-personalized customer journeys using Braze.
  • Company: Utility Warehouse Limited, a forward-thinking company in Greater London.
  • Benefits: Competitive salary, hybrid work, matched pension scheme, and career development opportunities.
  • Other info: Flexible work arrangements and a commitment to empowering your team.
  • Why this job: Master the Braze platform and make a real impact on customer experiences.
  • Qualifications: Expertise in Braze, SQL, and integration techniques required.

The predicted salary is between 60000 - 80000 £ per year.

Utility Warehouse Limited is searching for an experienced CRM Technical Manager to lead our Customer Marketing team in Greater London. You will be the master architect of our Braze platform, driving hyper-personalized customer journeys through automation and data integrity.

This is a hybrid role allowing for flexible work arrangements. As such, you are expected to possess elite mastery of Braze, SQL, and integration techniques, along with a commitment to fostering independence and democratizing technology for your team.

The position offers a competitive salary, hybrid working conditions, and a range of excellent benefits including a matched contribution pension scheme and career development opportunities.

Braze CRM Architect: Master Customer Journeys employer: Utility Warehouse Limited

Utility Warehouse Limited is an exceptional employer that champions innovation and flexibility, offering a hybrid work environment in the vibrant Greater London area. With a strong focus on employee growth, we provide comprehensive career development opportunities alongside competitive salaries and a generous benefits package, including a matched contribution pension scheme. Join us to be part of a dynamic team that values independence and empowers you to master cutting-edge technology in customer marketing.

Utility Warehouse Limited

Contact Details:

Utility Warehouse Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Braze CRM Architect: Master Customer Journeys

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at Utility Warehouse or have experience with Braze. A friendly chat can open doors and give you insights that might just set you apart.

Tip Number 2

Show off your skills! If you’ve got a portfolio or examples of customer journeys you’ve crafted using Braze, make sure to highlight them during interviews. We want to see your creativity and technical prowess in action!

Tip Number 3

Prepare for the tech talk! Brush up on your SQL and integration techniques because you’ll likely face some technical questions. We need to know you can handle the nitty-gritty of the role with confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Utility Warehouse.

We think you need these skills to ace Braze CRM Architect: Master Customer Journeys

Braze
SQL
Integration Techniques
Customer Journey Mapping
Automation
Data Integrity
Team Leadership

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your elite mastery of Braze and SQL in your application. We want to see how you've used these tools to create amazing customer journeys, so don’t hold back!

Be Personal:Just like we drive hyper-personalized customer journeys, we want to see a bit of your personality in your application. Share your unique experiences and how they relate to the role – it helps us get to know you better!

Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the CRM Technical Manager role. We love seeing candidates who put in the effort!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Utility Warehouse Limited

Know Your Braze Inside Out

Make sure you’re well-versed in the Braze platform. Brush up on its features, capabilities, and best practices. Be ready to discuss how you've used Braze to create hyper-personalised customer journeys in your previous roles.

Show Off Your SQL Skills

Since SQL is a key part of this role, prepare to demonstrate your proficiency. Think of specific examples where you've used SQL to drive insights or improve customer engagement. Practising some common SQL queries can also give you an edge.

Emphasise Team Empowerment

Utility Warehouse values independence and democratizing technology. Be prepared to share how you've fostered a culture of learning and empowerment within your teams. Highlight any initiatives you've led that encouraged team members to take ownership of their projects.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle real-world scenarios. Think about challenges you've faced in CRM management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.