At a Glance
- Tasks: Manage billing operations and support client onboarding in a dynamic energy consultancy.
- Company: Growing energy procurement consultancy with a focus on innovation and fresh ideas.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a hybrid or fully remote work environment with excellent career development.
- Why this job: Join as the first dedicated back-office hire and make a real impact.
- Qualifications: Experience in B2B billing within the energy sector and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a growing energy procurement consultancy, is looking for a Billing Analyst to join their team as their first dedicated back-office hire. As the Billing Analyst, you’ll support the onboarding process, manage billing operations, and handle HH data for SME to mid-market clients. You will be responsible for setting up clients on the billing dashboard, overseeing fixed contract registrations, resolving billing queries and communicating with suppliers. If you have previous experience working in the energy sector, combined with a good understanding of energy bills and contracts, this is your chance to grow with a business that values initiative and fresh ideas - apply today!
Key responsibilities for the Billing Analyst:
- Serve as the first point of contact for customer enquiries via phone and email
- Support client onboarding and ensure smooth setup in internal systems
- Resolve billing issues by liaising with suppliers and managing failed invoice validations
- Coordinate with suppliers, meter operators, and data collectors to ensure accurate energy data flows into the dashboard
- Monitor and maintain the energy dashboard for data accuracy
- Manage and record client contracts and track renewal dates
- Assist with renewals, scheduling, documentation, and internal reporting
Skills and Experience required for the Billing Analyst:
- Previous B2B billing administrative experience in the energy or utilities sector
- Strong attention to detail and accuracy in data and contracts
- Excellent communication skills
- Excellent organisational and time management skills
- Proficient in Microsoft Office/Google Suite; CRM or energy platform experience a plus
- Able to manage multiple tasks independently
- Experienced with handling confidential commercial data
Ref: 15078 Role: Billing Analyst Location: Chester - flexible work options: hybrid or fully remote Salary: £negotiable
Remote Billing Anlayst employer: Utility People
Join a dynamic energy procurement consultancy that prioritises innovation and employee growth. As a Billing Analyst, you'll enjoy flexible working options from Chester, a supportive work culture that encourages initiative, and the opportunity to be part of a pioneering team where your contributions directly impact client success. With a focus on professional development and a collaborative environment, this role offers a meaningful career path in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Billing Anlayst
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector and let them know you're on the hunt for a Billing Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common billing analyst questions and practice your answers. Make sure you can talk confidently about your experience with energy bills and contracts, as well as how you handle customer queries.
✨Tip Number 3
Show off your skills! If you’ve got experience with CRM systems or energy platforms, be ready to discuss how you’ve used them in past roles. Highlighting your tech-savviness can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Remote Billing Anlayst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the energy sector and any relevant billing administrative roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Billing Analyst role and how you can contribute to our team. We love fresh ideas, so let your personality come through!
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so this is your chance to impress us right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Utility People
✨Know Your Energy Stuff
Make sure you brush up on your knowledge of energy bills and contracts. Familiarise yourself with common billing issues and how to resolve them, as this will show that you understand the industry and can hit the ground running.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for customer enquiries, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or suppliers in the past, especially when resolving issues.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and keep everything organised. Share specific tools or methods you use to track contracts and deadlines, as this will highlight your attention to detail and time management skills.
✨Prepare Questions for Them
Think of insightful questions to ask about the company culture, team dynamics, and their expectations for the Billing Analyst role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
