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- Tasks: Nurture client relationships and identify new opportunities in waste management.
- Company: Join a leading utilities consultancy focused on exceptional service delivery.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be a trusted advisor, make an impact, and collaborate with a supportive team.
- Qualifications: Experience in waste management and strong interpersonal skills are essential.
- Other info: Occasional travel required between Grantham and Leicester offices.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading utilities consultancy, is looking for a Relationship Manager (Waste) to join their team. As the Relationship Manager (Waste), you’ll play a key part in nurturing and growing relationships with existing clients, identifying new opportunities and building long lasting partnerships. You’ll work closely with partner suppliers to help deliver outstanding service and drive client retention and satisfaction within their waste management division.
If you have previous experience of supporting the development and retention of client accounts within a waste management division and are looking for the next career step – apply today!
Key responsibilities for the Relationship Manager:- Identify opportunities for strengthening and expanding client relationships across the UK
- Build and maintain strong relationships with clients, understand their needs and ensure they receive high-quality service
- Be a trusted advisor, offering consultative support/guidance on waste management solutions
- Work with clients to identify waste management solutions and coordinate proposal development with internal teams
- Engage with clients to negotiate service terms, and manage contract renewals or extensions
- Understand industry trends and competitor activity to offer insights and competitive edge
- Attend industry events, networking and client meetings to explore new opportunities
- Collaborate with internal teams to ensure service delivery and high levels of client satisfaction
- Provide regular updates on client feedback, satisfaction levels, and areas for improvement
- Previous experience managing clients in the waste management industry
- Awareness of the challenges businesses face when managing waste services
- Strong interpersonal and communication skills with a customer-focused approach
- Ability to build connections with clients, understand their needs, and offer tailored solutions
- Track record fostering client retention and driving growth through consistent service delivery
- Self-motivated and able to manage multiple accounts while effectively prioritising tasks
- Collaborative mindset with a strong team ethic to support company-wide goals
- Able to work in a fast-paced, evolving environment and open to adopting new technologies
- Able to travel occasionally between offices/client sites in Grantham and Leicester areas
- Full clean driver’s licence
Relationship Manager employer: Utility People
Contact Detail:
Utility People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager
✨Tip Number 1
Network actively within the waste management industry. Attend relevant events, conferences, and seminars to meet potential clients and partners. Building relationships in person can significantly enhance your chances of landing the role.
✨Tip Number 2
Research the company thoroughly. Understand their values, mission, and recent projects in the waste management sector. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage client relationships effectively. Highlight instances where you've successfully retained clients or identified new opportunities, as this aligns directly with the job requirements.
✨Tip Number 4
Stay updated on industry trends and competitor activities. Being knowledgeable about current challenges and innovations in waste management will position you as a valuable asset during discussions with potential employers.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the waste management industry. Focus on specific achievements related to client retention and relationship building, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the challenges businesses face in waste management. Share examples of how you've successfully managed client relationships and provided tailored solutions.
Showcase Relevant Skills: Highlight your strong interpersonal and communication skills in your application. Provide examples of how you've built connections with clients and ensured high-quality service delivery.
Research the Company: Familiarise yourself with the consultancy's values, services, and recent developments in the waste management sector. This knowledge will help you tailor your application and demonstrate your genuine interest in the role.
How to prepare for a job interview at Utility People
✨Research the Company and Industry
Before your interview, take some time to research the utilities consultancy and the waste management industry. Understand their services, recent projects, and any challenges they face. This knowledge will help you demonstrate your interest and show that you're well-prepared.
✨Showcase Your Relationship-Building Skills
As a Relationship Manager, your ability to build and maintain strong client relationships is crucial. Prepare examples from your past experiences where you've successfully nurtured client accounts or resolved issues. Highlight your interpersonal skills and how they contributed to client satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and client management skills. Think of specific situations where you identified opportunities for growth or handled difficult client interactions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Knowledge of Waste Management Solutions
Familiarise yourself with various waste management solutions and trends in the industry. Be ready to discuss how you can offer consultative support to clients and suggest tailored solutions based on their needs. This will position you as a knowledgeable advisor during the interview.
