Client Account Manager - Utilities in Glasgow

Client Account Manager - Utilities in Glasgow

Glasgow Full-Time No working from home possible
Utility People

At a Glance

  • Tasks: Manage B2B client accounts in the energy and water sectors, ensuring top-notch service.
  • Company: Leading UK Business Energy Consultancy with a focus on client relationships.
  • Benefits: Competitive salary, private healthcare, pension, flexible working, and personal development investment.
  • Other info: Hybrid role based in Cumbernauld, Glasgow with excellent career growth opportunities.
  • Why this job: Join a dynamic team and make a real impact in the energy industry.
  • Qualifications: Knowledge of the UK Energy Industry and strong communication skills required.

Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management.

Key responsibilities include:

  • Managing and building strong relationships for a portfolio of B2B clients
  • Procurement of energy and water contracts (fixed and flex)
  • Management of billing issues & queries on behalf of clients
  • Prepare consumption, CCA, SECR, Flex & TCR analysis reports
  • Analyse and interpret consumption data, performance and reports and provide insight
  • Manage client complaints/queries ensuring meeting agreed SLA’s
  • Provide support in client meetings and present market overviews and trends to stakeholders

Skills and experience required:

  • Good knowledge of the UK Energy Industry, its operations across both power and gas
  • Strong communication skills, able to influence stakeholders and build long term relationships
  • Competent in Excel (intermediate to advanced level)
  • Solid admin/organisation, can manage high volume workflows without compromising quality

Location: Hybrid - Cumbernauld, Glasgow

Salary: 35K-45K DOE plus bonus

Benefits: Private healthcare + pension + flex working + investment in personal and professional development.

Client Account Manager - Utilities in Glasgow employer: Utility People

As a leading utilities provider, our company offers a dynamic work environment that fosters innovation and collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the energy sector. Our supportive culture prioritises work-life balance and encourages team members to contribute to meaningful projects that make a real impact in the Midlands community.

Utility People

Contact Details:

Utility People Recruitment Team

We think you need these skills to ace Client Account Manager - Utilities in Glasgow

Account Management
B2B Relationship Building
Procurement of Energy Contracts
Billing Management
Data Analysis
Consumption Reporting
Client Complaint Management