At a Glance
- Tasks: Manage B2B client accounts in the energy and water sectors, ensuring top-notch service.
- Company: Leading UK Business Energy Consultancy with a focus on client relationships.
- Benefits: Competitive salary, private healthcare, pension, flexible working, and personal development investment.
- Other info: Hybrid role based in Cumbernauld, Glasgow with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the energy industry.
- Qualifications: Knowledge of the UK Energy Industry and strong communication skills required.
Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management.
Key responsibilities include:
- Managing and building strong relationships for a portfolio of B2B clients
- Procurement of energy and water contracts (fixed and flex)
- Management of billing issues & queries on behalf of clients
- Prepare consumption, CCA, SECR, Flex & TCR analysis reports
- Analyse and interpret consumption data, performance and reports and provide insight
- Manage client complaints/queries ensuring meeting agreed SLA’s
- Provide support in client meetings and present market overviews and trends to stakeholders
Skills and experience required:
- Good knowledge of the UK Energy Industry, its operations across both power and gas
- Strong communication skills, able to influence stakeholders and build long term relationships
- Competent in Excel (intermediate to advanced level)
- Solid admin/organisation, can manage high volume workflows without compromising quality
Location: Hybrid - Cumbernauld, Glasgow
Salary: 35K-45K DOE plus bonus
Benefits: Private healthcare + pension + flex working + investment in personal and professional development.
Client Account Manager - Utilities in Glasgow employer: Utility People
As a leading utilities provider, our company offers a dynamic work environment that fosters innovation and collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the energy sector. Our supportive culture prioritises work-life balance and encourages team members to contribute to meaningful projects that make a real impact in the Midlands community.